EUGENE LANZAGA ALA
Pontiac,MI
Summary
At Alfamart Trading Incorporation, I leveraged my expertise in CCTV monitoring and emergency preparedness to enhance security measures, significantly reducing risk. My proactive approach and ability to foster strong relationships ensured a secure, efficient environment. I excelled in operations management, demonstrating exceptional problem-solving skills and a commitment to safety.
Experienced with security principles, including monitoring and managing surveillance systems. Uses effective communication and quick decision-making skills to ensure safe environment. Knowledge of risk assessment and incident response techniques to handle security challenges efficiently.
Overview
11
11
years of professional experience
Work History
Security Assistant Loss Prevention
Alfamart Trading Incorporation
03.2023 - 08.2025
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
- Supported event planning teams by providing insights on optimal crowd control strategies, minimizing risks associated with large gatherings.
- Collaborated with law enforcement agencies to share information and improve overall security efforts.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in security management.
- Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.
- Trained new hires on company-specific security procedures, ensuring consistency and effectiveness across all team members.
- Ensured compliance with local regulations governing private security operations through meticulous record-keeping and regular audits.
- Patrolled assigned areas regularly to detect and deter any suspicious activity or unauthorized personnel on the premises.
- Assisted in the coordination of multi-agency drills designed to test emergency response capabilities.
- Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Enhanced physical security measures, overseeing installation of advanced locking mechanisms.
- Implemented new security technology, enhancing surveillance capabilities.
- Improved team efficiency by organizing shift schedules and ensuring all areas were adequately covered.
- Streamlined communication between security team members, resulting in improved coordination during critical incidents.
- Managed inventory of security equipment, ensuring proper maintenance and prompt replacement when necessary.
- Increased staff awareness on security protocols, leading training sessions on best practices.
- Ensured safe environment for staff and visitors, checking IDs and managing access control systems.
- Conducted background checks for new hires to maintain secure work environment.
- Streamlined visitor check-in process, reducing wait times and improving overall satisfaction.
- Collaborated with law enforcement during investigations, providing crucial information from security footage.
- Monitored CCTV systems to detect suspicious activities and prevent potential threats.
- Responded to alarms and emergencies, taking immediate action to mitigate risks.
- Increased employee compliance with security measures through engaging educational programs.
- Delivered detailed reports on security breaches, contributing to development of stronger defense strategies.
- Assisted in development of company-wide security policy, aligning with industry best practices.
- Maintained accurate logs of all security incidents to assist in future investigations.
Ambulance Driver
San Miguel Beer
08.2020 - 08.2022
- Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
- Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
- Completed required training programs and certifications, staying current on industry best practices for emergency transportation.
- Provided compassionate care to patients, addressing their concerns and ensuring a comfortable transport experience.
Wiring Technician
CAMEL AMPLIANCES CORP.
06.2014 - 06.2016
- Performed routine maintenance checks on electrical systems to prevent future failures or malfunctions.
- Increased customer satisfaction with prompt and accurate completion of wiring projects.
- Provided exceptional customer service, addressing client concerns promptly while maintaining a professional demeanor at all times.
- Reduced downtime for equipment maintenance through diligent inspections and timely repairs.
Education
Bachelor of Science - BACHELOR OF SCIENCE IN CRIMINOLOGY
DE LASALLE UNIVERSITY DASMARIÑAS,
PHILIPPINES, CAVITE03-2009
High School Diploma -
FIAT LUX ACADEME
IMUS CAVITE,PHILIPPINES03-2005
Skills
- Emergency preparedness
- Security screenings
- Event security
- CCTV monitoring
- Surveillance expertise
- Security camera monitoring
- Operations management
Accomplishments
- Documented and resolved CASES which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Professional Working
Interests
- Electronics and Circuit Building
- Hiking
- I enjoy cooking for friends and family gatherings
- Auto Repair/Restoration
- Participating in local clean-up initiatives
- Swimming
- Gardening
- Playing Sports
Timeline
Security Assistant Loss Prevention
Alfamart Trading Incorporation
03.2023 - 08.2025
Ambulance Driver
San Miguel Beer
08.2020 - 08.2022
Wiring Technician
CAMEL AMPLIANCES CORP.
06.2014 - 06.2016
Bachelor of Science - BACHELOR OF SCIENCE IN CRIMINOLOGY
DE LASALLE UNIVERSITY DASMARIÑAS,
High School Diploma -
FIAT LUX ACADEME
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