Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
Generic
DOROTHY COOPER

DOROTHY COOPER

Glenn Dale,Maryland

Summary

Versatile accounting professional with several years of experience and proficiencies in account management and reporting. Well-versed in updating and standardizing controls and streamlining procedures to increase productivity and reduce errors in accounting files. Offers advanced abilities with quickbooks pro and microsoft office.

Overview

32
32
years of professional experience

Work History

Accountant

Anne Arundel County
Annapolis, MD
02.2014 - Current
  • Identified process inefficiencies and recommended improvements.
  • Reduced closing time for monthly and quarterly close by implementing new consolidation procedures.
  • Coded invoices and other records to maintain organized and accurate records.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Run “Month End” reports prepared month-end closing entries for detailed reporting and recordkeeping.
  • Creates new General Ledger accounts.
  • Reconcile end of month General Ledger for Assessments and Water billing receivables by using specialized software such as MUNIS and PeopleSoft.
  • Run reports and perform analysis on discrepancies then prepare Journal Entries in PeopleSoft to correct.
  • Process all reversals/payments and non-cash transactions for utility charges and taxes.
  • Process requests for refunds on water bill overpayments upon request from Customer Service.
  • Pay quarterly taxes to the state of Maryland Comptroller’s office.
  • Maintain files for all water billing ledgers.
  • Run crystal reports as backup to Utility Billing supervisor.
  • Perform quarterly audit of employee, utility billing accounts.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Balanced reports and batch summaries to submit for approval.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Calculated and determined accurate monthly revenues by reconciling and reviewing operations databases and accounting system records.
  • Developed training procedures and mentored new accounting personnel on company policies and best practices.
  • Identified and resolved obstacles to enable continuous workflow.

Real Estate Agent

Bennett Realty Solutions
Greenbelt, MD
01.2020 - Current
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Planned and coordinated open house events to move properties.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Maintained current and accurate CRM database of prospective customers.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Maintained high referral rates and exceptional feedback from previous clients.
  • Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
  • Ran highly successful branch office consistently selling above targets.
  • Met with people from different locations and evaluated needs to help clients realize personal real estate goals.
  • Assisted clients homes, retail and entertainment space leases.
  • Managed real estate transactions from initiation to closing.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Generated list of properties to meet specific client needs.
  • Researched and determined competitive market price.
  • Represented buyers and sellers in major real estate transactions.
  • Accompanied buyers during property inspections.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Evaluated mortgage options to help clients obtain financing at best rates and terms.
  • Assisted homeowners with relocation and moving services after sale of each home.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Marketed real estate to various types of commercial clients to strengthen revenue opportunities.
  • Conducted quarterly seminars and training sessions for sales agents to improve sales techniques.

Senior Auditor

Gardiner Kamya & Associates PC
District of Columbia, Washington, DC
08.2009 - 02.2014
  • Review indirect cost rate proposals to determine compliance with OMB A-122 (Cost Principles for Nonprofit Organizations and FAR Part 31 (Contract Cost Principles and Procedures).
  • Perform analyses to determine whether or not the grantee complied with established guidelines when presenting financial data to the US Department of Commerce.
  • Determine whether or not costs are allowable or unallowable pursuant to established guidelines and can or cannot be charged to the federal government under a federal award.
  • Complied with Sarbanes-Oxley Act and GAAP principles to maintain complete transparency.
  • Researched changes in laws to maintain adherence to financial regulations.
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.

Senior Auditor

Bazilio Cobb Associates
District of Columbia, Washington, DC
06.2006 - 08.2009
  • Review indirect cost rate proposals to determine compliance with OMB A-21 (Cost Principles for Educational Institutions).
  • Conducted audits on internal controls and developed reports on findings.
  • Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Identified weaknesses of existing control systems and made suggestions for remediation.
  • Met with business leaders and owners to discuss audits and findings.
  • Assessed potential risks, evaluated controls and conducted compliance testing.
  • Provided suggestions to improve management control weaknesses.
  • Performed information system audits to manage internal controls and assess risks.
  • Worked with maximum efficiency to evaluate operational and financial control systems during audits.
  • Determined and detailed gaps in process, procedure and system controls.
  • Created and implemented audit program that could identify risks and assess compliance requirements.
  • Analyzed audit areas' design and operational effectiveness.
  • Devised and initiated corrective strategies to improve compliance.
  • Administered internal auditing programs through use of data analytics software.
  • Appraised adequacy of internal control systems by completing audit questionnaires.
  • Prepared budgets, developed reports and coordinated with management to identify risks.
  • Monitored new trends and technologies related to audit areas to implement modifications in processes and procedures.

Chief Accounting Officer

United States Senate
District of Columbia, Washington, DC
03.2000 - 05.2006
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Led organization by establishing business direction and actualizing operational plans to meet goals.
  • Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
  • Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
  • Drove accounting office vision with collaborative employee engagement techniques and strategic leadership.
  • Monitored accounting office performance by measuring and analyzing results and minimizing impact of variances.
  • Spearheaded overhaul of underperforming departments to reduce stagnation and increase productivity.
  • Built strategic business partnerships by cultivating relationships with employees and experts.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Established and oversaw strategic business actions and streamlined operations.
  • Controlled business direction changes and provided support during restructurings.
  • Assessed accounting office operations with various teams to develop strategies for improvement and expansion into new markets.
  • Attracted and retained diverse and productive employee teams with thoughtful hiring initiatives and oversight.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Eliminated accounting office bottlenecks, reduced financial obstacles and addressed work constraints to promote overall growth.
  • Delivered speeches, attended industry conferences and wrote articles to promote accounting office image and engage with buyers.
  • Cultivated successful business culture focused on performance optimization and goal attainment.
  • Engaged in risk management by reviewing proposed actions and employee conduct and assessing for potential liability.
  • Utilized accounting knowledge to help senior managers develop and implement business improvements.
  • Discussed external industry perspectives to deliver measurable improvements in business decision and risk management.
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development.

Senior Auditor Consultant

Bearing Point/KPMG
District of Columbia, Washington, DC
09.1996 - 02.2001
  • Core accounting team lead on project to train NASA personnel in the use of KPMG’s proprietary Accounting, Budgeting and Financial Management client server systems (Performance Series).
  • Prepared invoices, reports, memos, letters, financial statements and other documents to maintain organized filing system.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
  • Performed audits of operational and financial areas to check compliance.
  • Informed clients of permits, certificates, applications and documents required by various government agencies.
  • Wrote reports, authored papers and organized supporting documentation.
  • Assessed accounting accuracy, performing A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
  • Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
  • Aligned financial activity with GAAP regulations and standards.
  • Cross-trained employees, enabling completion of priority tasks during personnel absences.
  • Reduced audit fees by bringing audit processes in-house.
  • Designed internal control policies to improve audit scores.
  • Researched changes in laws to maintain adherence to financial regulations.
  • Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
  • Minimized internal accounting department backlogs by updating accounts and generating reports.
  • Supported efficient accounting operations with high-quality administrative support.
  • Collaborated with external partners to complete audits.
  • Managed and trained team members to enhance audit department performance and increase operational efficiency.
  • Complied with Sarbanes-Oxley Act and GAAP principles to maintain complete transparency.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Coordinated project materials and schedules, facilitated communication and prepared reports.
  • Mitigated annual audit risks and developed final certification reports for small businesses.
  • Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.

Senior Auditor

Library of Congress
District of Columbia, Washington, DC
01.1996 - 07.1996
  • Financial audit engagement.
  • The LOC, a legislative branch agency, is the world’s largest library, with a collection of over 108 million items.
  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Identified weaknesses of existing control systems and made suggestions for remediation.
  • Appraised adequacy of internal control systems by completing audit questionnaires.
  • Adhered to audit principles, standards and practices to maintain good company standing.
  • Prioritized multiple, concurrent projects to deliver high-quality results.
  • Prepared and communicated audit plans to senior management team.
  • Made recommendations to resolve compliance audit findings.
  • Executed comprehensive audit programs based upon approved audit plan for evaluation of management controls provided over institutional activities.
  • Identified risks using audit fundamentals and best practices.
  • Directed and prioritized multiple, concurrent projects to deliver quality results.
  • Met with stakeholders to discuss compliance audit plans and results, explaining options for improvement.
  • Developed performance management plans and initiatives to motivate audit staff.

Auditor

U.S. Department of Education
District of Columbia, Washington, DC
05.1993 - 11.1995
  • Supervised staff of six during the review of compliance, attestations for acceptability and completeness based on criteria provided by ED and single audits in accord with OMB Circulars A128 and A133.
  • Delivered weekly status reports indicating all, reports submitted which include the deficiencies on all levels.
  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Provided suggestions to improve management control weaknesses.
  • Performed information system audits to manage internal controls and assess risks.
  • Worked with maximum efficiency to evaluate operational and financial control systems during audits.
  • Determined and detailed gaps in process, procedure and system controls.
  • Created and implemented audit program that could identify risks and assess compliance requirements.
  • Devised and initiated corrective strategies to improve compliance.
  • Appraised adequacy of internal control systems by completing audit questionnaires.
  • Prepared budgets, developed reports and coordinated with management to identify risks.
  • Monitored new trends and technologies related to audit areas to implement modifications in processes and procedures.
  • Conducted audits on internal controls and developed reports on findings.
  • Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
  • Analyzed audit areas' design and operational effectiveness.
  • Administered internal auditing programs through use of data analytics software.

Technical Writer

KPMG LLP
District of Columbia, Washington, DC
09.1992 - 04.1993
  • Supervised a staff of two in editing and updating technical literature for user manuals including setting up macros.
  • Developed manuals for the mainframe series that included FAMIS (Accounting), ADPICS (Purchasing), FAACS (Asset Management), BPREP (Budgeting) and Systemwide (, ).
  • Developed a data dictionary and a glossary to serve as a quick reference in the user manuals.
  • Used Microsoft Visio to include flow diagrams in the user manuals.
  • Reviewed client contracts to assess whether or not KPMG had submitted all bills and determined amounts outstanding/received and included the worksheets in the client’s file.
  • Environmental Protection Agency (EPA).
  • Assisted in editing and creating accounting manual for accounting systems.
  • Developed flow diagrams to be included in the manual.
  • Produced internal and external documents and systems that met project expectations.
  • Edited documents for grammar, clarity, content and formatting.
  • Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
  • Maintained professional and technical knowledge by attending workshops, seminars and lectures.
  • Created user documentation for various materials, including how-to guides and instruction manuals.
  • Established consistent and repeatable process for technical documentation within global team.
  • Developed and authored technical information for internal and external utilization.
  • Participated in meetings related to product development and implementations.
  • Arranged for publication, printing and distribution of writing.
  • Developed and maintained platform-specific documentation, comprising operations manuals, engagement model documentation and training material or collateral.
  • Wrote easy-to-understand user interface text, online help and developer guides.
  • Collaborated with specialists in other disciplines, including engineers, product management, instructional design and support in development of internal and external user manuals
  • Updated instruction booklets and publications.
  • Reviewed published materials and recommend revisions or changes in scope, format, content and methods.
  • Analyzed developments in specific fields to determine need for revisions in previously published materials.
  • Selected various graphics to accompany written material.
  • Comprehended new content functionality through research, testing and interviewing.
  • Worked with internal team to obtain in-depth understanding of products.

Education

Certificate of Accounting - Accounting

University of Virginia
Charlottesville, Virginia
08.2000

Bachelor of Science - Business Administration/Management

George Mason University
Fairfax, Virginia
05.1989

Skills

  • Account reconciliation expert
  • Regulatory Compliance
  • GAAP Accounting
  • PeopleSoft
  • Financial Portfolio Management
  • Auditing
  • General ledger accounting
  • Full-cycle accounting
  • Strategic Planning
  • SEC proficiency
  • Financial analysis
  • Goal-oriented
  • Contract development and management
  • Systems and automation applications
  • Team management
  • Team building
  • Friendly, positive attitude
  • Conflict resolution
  • Working collaboratively
  • Client relations and retention
  • Talent development
  • Conflict resolution techniques
  • Project management
  • Skilled multi-tasker
  • Deadline-oriented
  • Cross-functional collaboration
  • Training programs
  • Market access and expansion
  • Public relations understanding
  • Recruiting and hiring top talent
  • Controls systems enhancement
  • Market trend expertise
  • Cost breakdown analysis
  • Mergers & acquisitions
  • Regulatory compliance
  • Profit & Loss
  • Relationship management
  • Capital expenditures
  • Procedure redesign
  • Operating budgets
  • Shareholder accountability
  • Organizational leadership
  • Strategic planning
  • Market strategies
  • Financial administration
  • Business development
  • Business alliances
  • Headcount variances
  • Corporate leadership
  • Program leadership
  • Productivity performance
  • Executive leadership
  • Policy updates

Affiliations

  • Member, Small Business Association (2008 - present)
  • George Mason University, Alumni Association
  • Anne Arundel County Association of Realtors

Accomplishments

  • Formally recognized for excellence achieved in financial analysis, budgeting and forecasting.
  • Consistently maintained high customer satisfaction ratings.
  • Recipient of the American Accounting Association (AAA) “Innovation in Accounting Education Award.”
  • Recipient of the American Accounting Association (AAA) “Outstanding Service Award.”

Timeline

Real Estate Agent

Bennett Realty Solutions
01.2020 - Current

Accountant

Anne Arundel County
02.2014 - Current

Senior Auditor

Gardiner Kamya & Associates PC
08.2009 - 02.2014

Senior Auditor

Bazilio Cobb Associates
06.2006 - 08.2009

Chief Accounting Officer

United States Senate
03.2000 - 05.2006

Senior Auditor Consultant

Bearing Point/KPMG
09.1996 - 02.2001

Senior Auditor

Library of Congress
01.1996 - 07.1996

Auditor

U.S. Department of Education
05.1993 - 11.1995

Technical Writer

KPMG LLP
09.1992 - 04.1993

Certificate of Accounting - Accounting

University of Virginia

Bachelor of Science - Business Administration/Management

George Mason University

Similar Profiles

CREATE PROFILE
DOROTHY COOPER