Eugenia Daniels
Stockton,Missouri
Summary
Dynamic Product Specialist with LiveOps/Intuit, excelling in technical support and customer service. Proven ability to lead teams and enhance user experience through effective communication and problem-solving. Skilled in software troubleshooting and hardware configuration, delivering exceptional support that fosters strong client relationships and drives satisfaction.
Overview
4
4
years of professional experience
Work History
Product Specialist
LiveOps/Intuit
Stockton, MO
01.2021 - 04.2025
- Started as a T1 helping Customers with computer tech issues and also the Desktop/Online issues. I also helped them do their returns.
- After an year I became a T2 agents and I helped new agents when learning the new job
Education
High School Diploma -
Stockton R1 School
Stockton, MO05-1986
Skills
- Technical support
- Customer service
- Product knowledge
- Client relationship management
- Team leadership
- Problem solving
- Communication skills
- Software troubleshooting
- User experience
- Online chat support
- Mac systems
- Remote Desktop
- Problem-solving aptitude
- Hardware configuration
- Software installation
- Support services
- Hardware and software configuration
- Firewall configuration
- Hardware and software repair
- Desktop support
- Excellent positive attitude
- Outstanding interpersonal skills
- System upgrades
Affiliations
- I also own a farm. We raise hogs and chickens/eggs.
Timeline
Product Specialist
LiveOps/Intuit
01.2021 - 04.2025
High School Diploma -
Stockton R1 School
Similar Profiles
Breyana LoydBreyana Loyd
Customer Service Representative at Liveops ( Intuit & Nike)Customer Service Representative at Liveops ( Intuit & Nike)
Angel PooleAngel Poole
Customer Service Representative at Liveops-IntuitCustomer Service Representative at Liveops-Intuit
Clarissa LewisClarissa Lewis
Customer Service Agent (Remote) at LiveOpsCustomer Service Agent (Remote) at LiveOps