Summary
Overview
Work History
Education
Skills
Timeline
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Eugenia Dean

Chicago,Illinois

Summary

Well-qualified administrative /customer service professional with data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Productive professional committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry, and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality.

Overview

6
6
years of professional experience

Work History

Case Supervisor

Help At Home Health Care
Chicago, IL
01.2024 - 06.2024
  • Ensured timely completion of paperwork associated with each case.
  • Maintain clients files, employee files and all related paperwork.
  • Conduct performance evaluations that are timely and constructive.
  • Assign home care aides based on the clients overall needs and plan of care.
  • Prepare and submit routine departmental reports as required.
  • Enter and submit payroll for home care aides daily.
  • Perform documentation monthly on clients status.
  • Follow HIPAA guidelines relative to handling clients records.

Unit Assistant

Memorial Hospital
South Bend, IN
11.2018 - 06.2024
  • Assisted with preparing discharge summaries for patients.
  • Acted as a liaison between healthcare providers, staff members, patients, families, insurance companies.
  • Organized patient records in accordance with established protocols.
  • Performed data entry tasks accurately and efficiently.
  • Greeted patients upon arrival and provided assistance as needed.
  • Entered data into electronic health record systems accurately and efficiently.
  • Maintained accurate documentation of patient information.

Patient Registrar

St. Joseph's Regional Medical Center
Mishawaka, IN
07.2022 - 04.2023
  • Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
  • Collected co-payments from patients at time of service or scheduled payment plans when necessary.
  • Answered phones promptly and courteously while addressing patient inquiries related to registration matters.

Education

GED -

Olive Harvey College
Chicago, IL
01-2002

Skills

  • Case Documentation
  • Workload Management
  • Professionalism and Integrity
  • Organizational Skills
  • Proficient in Microsoft suite, EMR systems
  • Multitasking

Timeline

Case Supervisor

Help At Home Health Care
01.2024 - 06.2024

Patient Registrar

St. Joseph's Regional Medical Center
07.2022 - 04.2023

Unit Assistant

Memorial Hospital
11.2018 - 06.2024

GED -

Olive Harvey College

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Eugenia Dean