Collaborated with interdisciplinary teams to develop comprehensive care plans, improving overall service delivery.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Created a positive first impression of the organization by professionally representing its values during interactions with prospective clients seeking assistance or information about services offered.
Developed and maintained accurate records of programs and services.
Reduced waiting times for clients during the intake process, implementing efficient scheduling practices and time management techniques.
Completed intake assessment forms and filed clients' charts.
Provided support to social service clients in navigating available resources.
Facilitated smooth transitions for clients entering various programs, addressing their concerns and answering questions.
Conducted effective follow-ups with clients after initial intake appointments, ensuring ongoing support and addressing any emerging needs or concerns.