Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eugenia Haynes

Nespelem,WA

Summary

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

20
20
years of professional experience

Work History

Store Clerk

Jackson's Service
09.2021 - 07.2023
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Assisted customers by answering questions and fulfilling requests.

Receptionist

Columbia River Inn
05.2018 - 06.2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Housekeeper

Coulee Medical Center
04.2013 - 08.2014
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Security Officer

Coulee Dam Casino
Coulee Dam, WA
2008 - 2010
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Casino Cage Cashier

Coulee Dam Casino
Coulee Dam, WA
08.2005 - 05.2008
  • Quickly and accurately counted drawers at start and end of each shift.
  • Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
  • Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
  • Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.

Deli Cook

Coulee Dam Casino
Coulee Dam, WA
08.2003 - 05.2005
  • Successfully managed inventory by conducting regular audits of supplies and placing timely orders as needed.
  • Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
  • Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
  • Consistently maintained food temperatures within safe ranges by monitoring cooking equipment settings throughout the day.

Education

High School Diploma -

Lake Roosevelt High School
Coulee Dam, WA
06.1999

Skills

  • Patience and Empathy
  • Cleanliness and hygiene
  • Customer Service
  • Cleaning techniques
  • Cash Handling Accuracy

Timeline

Store Clerk

Jackson's Service
09.2021 - 07.2023

Receptionist

Columbia River Inn
05.2018 - 06.2021

Housekeeper

Coulee Medical Center
04.2013 - 08.2014

Security Officer

Coulee Dam Casino
2008 - 2010

Casino Cage Cashier

Coulee Dam Casino
08.2005 - 05.2008

Deli Cook

Coulee Dam Casino
08.2003 - 05.2005

High School Diploma -

Lake Roosevelt High School

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Eugenia Haynes