EUGENIA LARGO
Brooklyn,NY
Summary
Professional and friendly front desk receptionist successful at managing multiple responsibilities with a positive attitude. Proficient at administrating tasks including screening phone calls, answering multi-line phone systems, and meeting deadlines at a timely matter. Able to learn new software and policies to meet team goals.
Overview
8
8
years of professional experience
Work History
Receptionist
People Care Inc.
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
Warehouse Material Handler
Fedex: Express
08.2022 - 01.2023
- Located materials and supplies by pulling and verifying items on production orders
- Observed safety procedures and practices to prevent injury
- Sorted materials for scanning to meet production goals.
- Operated material handling equipment to receive and ship freight.
Ride Operator
Luna Park
05.2016 - 10.2016
- Monitored and responded to inappropriate guest behavior, by enforcing rules and regulations
- Responsible for the safe and efficient operation of the attractions
- Ability to communicate effectively in a professional manner with coworkers, supervisors, and park guests
- Ability to learn and understand all policies and procedures pertinent to the department and the functions of the job
- Ability to work effectively independently as well as in a group setting
Sales Associate
Vans
04.2015 - 07.2015
- Ability to communicate and greet customers to feel welcome in an unknown environment
- Interacted with a large amount of customers daily
- Cataloged and evaluated customer research, market conditions, and competitor data
- Assisted customers with online orders through phone calls and emails
Education
Bachelor Of Criminal Justice - Security Services Administration And Management
John Jay College of Criminal Justice
05.2020
Certified in FEMA ICS: Homeland Security -
James Madison High School
Brooklyn, NY06.2019
Skills
- Strong organizational and time management skills
- Able to prioritize when faced with multiple demands
- Knowledge in MS Word, Outlook, and PowerPoint
- Great written and oral communication skills
- Proficient customer service skills
- Production Efficiency
- Customer Satisfaction
- Production Documentation
Timeline
Receptionist
People Care Inc.
01.2023 - Current
Warehouse Material Handler
Fedex: Express
08.2022 - 01.2023
Ride Operator
Luna Park
05.2016 - 10.2016
Sales Associate
Vans
04.2015 - 07.2015
Bachelor Of Criminal Justice - Security Services Administration And Management
John Jay College of Criminal Justice
Certified in FEMA ICS: Homeland Security -
James Madison High School
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