Microsoft Office
EUGENIA MOORE
STATEMENT OF QUALIFICATION
Sacramento,CA
Summary
Detail-oriented professional with more than 20 years of experience in records management, Microsoft Office and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
SENIOR CLERK / PATIENT REGISTRATION SPECIALIST
UC Davis Medical Center/ Dignity Health
Sacramento, CA
04.2001 - 01.2022
- Developed, maintained and operated variety of health record indexes and storage and retrieval systems to collect, classify, store and analyzed information
- Managed department and supervised clerical workers, directing and controlling activities of personnel in medical records department
- Retrieved patient medical records for physicians, technicians and other medical personnel.
- Identified, compiled, abstract and code patient data, using standard classification systems.
- Maintained organized and up-to-date files to facilitate retrieval.
- Monitored intake work queue for timely completion.
- Processed incoming telephone calls and messages based on office policy and procedure.
- Registered patients for procedures and surgeries using streamlined admission processes.
- Scanned insurance cards, lab requisitions and other documents into intake system for processing.
- Facilitated contact between patient and business office to develop payment plan.
- Explained costs of medical procedures to help patients make informed decisions.
- Assisted patients with scheduling to quickly obtain needed appointments.
- Scheduled follow-up appointments as directed by providers or indicated on encounter forms.
- Trained medical records staff.
- Resolved and clarified codes and diagnoses with conflicting, missing and unclear information by consulting with doctors and others and by participating in coding team's regular meetings
- Compiled medical care and census data for statistical reports on diseases treated, surgery performed and use of hospital beds
- Protected security of medical records to ensure that confidentiality was maintained.
Education
ASSOCIATE - SCIENCE
A.S - HEALTH ADMINISTRATION
Cosumnes River College
Skills
Specialist Procedures Payment Collection Insurance Verification Patient Admissionundefined
Software
Excel
Powerpoint
Outlook
Cerner
Epic
Timeline
SENIOR CLERK / PATIENT REGISTRATION SPECIALIST
UC Davis Medical Center/ Dignity Health
04.2001 - 01.2022
ASSOCIATE - SCIENCE
A.S - HEALTH ADMINISTRATION
Cosumnes River College
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