Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eugenia R

Las Vegas,NV

Summary

Military spouse for well over 8 years relocating all over Europe and forced to regrow and change career multiple times with success dynamic entrepreneur with a proven track record in business development and customer relations, successfully growing a cleaning company through strategic planning and effective personnel management. At Costa, I honed my communication skills, enhancing customer satisfaction and retention while driving operational efficiency. Committed to fostering relationships and achieving exceptional results.

Results-driven Costa Company with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Dedicated and professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced on managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

17
17
years of professional experience

Work History

Cleaning Company Owner

Own Business
02.2018 - 06.2024
  • Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
  • Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
  • Hired, trained and managed staff to cultivate productive and efficient workforce.
  • Oversaw daily business operations and financial decisions to drive profitability and growth.
  • Resolved customer service issues with timely and professional resolutions.
  • Implemented strategic plans to inprove performance and increase client acquisition.
  • Optimized resource allocation to ensure projects were completed within deadlines and budgets constraints.
  • Built loyal account base and long-term business relationships with accounts.
  • Developed long-lasting partnerships with industry leaders, leveraging networking opportunities for mutual benefit.
  • Increased company growth by strategically developing and implementing effective business plans.
  • Supported company goals through careful reinvestment of profits.
  • Aligned branding initiatives and sales strategies with client goals.
  • Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
  • Established a strong brand identity through consistent marketing efforts, driving sales and attracting new clients.
  • Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
  • Reduced overhead costs by identifying inefficiencies in operational processes, reorganizing teams when necessary for better outcomes.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced operational risks while organizing data to forecast performance trends.

Costa Cafe

Costa
06.2017 - 11.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Jaguar -Land Rover

Marshalls
02.2017 - 05.2017
  • Collaborated with fellow Rover sitters to coordinate shared clientele, fostering a supportive community among service providers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Developed feedback system for customers to share their service experience, leading to actionable improvements.

Dance Instructor

Various
04.2007 - 12.2016
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Offered one-on-one instruction to students by appointment.
  • Promoted inclusivity by adapting lessons for individuals with varying physical abilities or limitations without sacrificing rigor or quality of instruction.
  • Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
  • Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.
  • Planned and oversaw group, couples, and individual dance performances.
  • Provided one-on-one coaching sessions for competition preparation, leading to numerous awards and accolades for students.
  • Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
  • Established strong rapport among peers by actively participating in staff meetings and contributing valuable insights towards program development.
  • Facilitated workshops for advanced dancers, refining technique and enhancing overall performance quality.
  • Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.
  • Assisted with coordination and administration of complete dance program.
  • Adhered to studio guidelines and legal requirements.
  • Maintained open communication channels with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Created interactive activities to engage students and maximize learning.
  • Monitored student progress and provided individualized instruction to meet student needs and goals.
  • Provided feedback, guidance and support to students on participation and performance.
  • Supported students in identifying, setting and achieving personal goals.
  • Collaborated with colleagues to share ideas and resources to enhance student experience and success.
  • Met needs of different students by adapting teaching materials and methods.
  • Conducted classes and workshops for students on special topics of interest.
  • Worked with fellow teachers to devise and implement support plans to help students excel.
  • Organized activities to promote learning and increase student enjoyment.
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
  • Helped students meet course goals by establishing clear objectives for lessons, units and projects.
  • Designed and implemented activities to help students explore and develop interests.
  • Assisted students in developing self-advocacy and support skills.
  • Helped clients set and achieve health and wellness goals.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Facilitated learning of various self-enrichment topics through detailed lesson plans.
  • Advised students on selecting and developing effective study habits for self-enrichment topics.
  • Implemented research-based curriculum and instructional strategies for self-enrichment topics.

Education

High School
Macin Romania
07-2002

Skills

  • Customer relations
  • Personnel management
  • Small business operations
  • Business development
  • Employee motivation
  • Strategic planning
  • Inventory control
  • Profit and loss
  • Customer service
  • Purchasing and planning
  • Performance improvement
  • Relationship building
  • Attention to detail
  • Driven and determined
  • Verbal and written communication
  • Team collaboration and leadership
  • Entrepreneurial personality
  • Work Planning and Prioritization
  • Strategic Decision-making
  • Task delegation
  • Public speaking
  • Quality assurance
  • Direct sales
  • Customer retention

Languages

English
Professional Working
Greek
Full Professional
Romanian
Full Professional

Timeline

Cleaning Company Owner

Own Business
02.2018 - 06.2024

Costa Cafe

Costa
06.2017 - 11.2017

Jaguar -Land Rover

Marshalls
02.2017 - 05.2017

Dance Instructor

Various
04.2007 - 12.2016

High School
Eugenia R