Eugenia Ramos Soltero
Eagan,MN
Summary
Organized and resourceful administrator professional, adaptable to changing technology. Experienced at scheduling and closing payroll across multiple locations. Proven track record in developing effective training programs, fostering a positive work environment, and improving employee morale. Strong interpersonal and communication skills with a passion for driving organizational success through effective people management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scheduling Staffing Administrator
Lowes Home Improvment
Saint Paul, MN
01.2018 - Current
- Created a new hire training program that reduced the turnover rate, by 15%, among new employees during their first 90 days.
- Created schedules across multiple locations and departments maintaining a 95% schedule effectiveness.
- Facilitated onboarding processes for new hires including background checks, drug tests, I9's, and paperwork completion.
- Monitored employee performance reviews and ensured timely completion of evaluations.
- Maintained 150+ personnel files in compliance with applicable laws and regulations.
- Analyzed current staffing levels against projected future needs in order to ensure adequate coverage at all times.
- Managed employee relations activities such as employee recognition programs or celebrations.
- Conducted exit interviews with departing employees to identify areas of improvement within the organization.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information, for temporary, hourly, and salaried employees.
Office Manager
Cantina #1- Mall Of America
Bloomington, MN
08.2015 - 05.2018
- Administered payroll and maintained proper documentation of employee personnel.
- Managed office and liquor inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
Education
BBA - Human Resources Management
Metropolitan State University
Saint Paul, MN05.2025
Skills
- Employee Engagement
- Training and Development
- Onboarding
- Scheduling
- Proficient in Microsoft Office
- Payroll
- HRIS
- Communication and Interpersonal Skills
Languages
Spanish
Native/ Bilingual
Certification
- SHRM Certified Professional
Society for Human Resources Management
St. Paul, MN / January 2024
- Passed with a 90% score
Timeline
Scheduling Staffing Administrator
Lowes Home Improvment
01.2018 - Current
Office Manager
Cantina #1- Mall Of America
08.2015 - 05.2018
BBA - Human Resources Management
Metropolitan State University
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