Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eugenia Rodebush

McAlester,OK

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales

Dollar General Store
McAlester, OK
11.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.

Assistant Manager

EZ-Mart
ShadyPoint , OK
08.2012 - 08.2014
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Stock Associate

Walmart
Poteau, OK
11.2013 - 02.2014
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Checked aisles for spills to complete quick clean-up.
  • Greeted customers and directed to requested products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked and pulled defective or expired products from shelves.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Managed timely and effective replacement of damaged or missing products.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Cashier

Atwoods Farm & Ranch
Poteau , OK
07.2011 - 06.2012
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each [Timeframe].

Salesperson

Dixon Farm Supply
Stigler, OK
06.2010 - 05.2011
  • Worked to build relationships with customers and built potential for additional sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Tracked down hard-to-find merchandise at diverse locations.

Education

GED -

Carl Albert State College
Poteau, OK
04.2000

Skills

  • Energy and Physical Stamina
  • Security Practices
  • Engaging with Diverse Customers
  • Exceeding Customer Expectations
  • Customer Service
  • Merchandise Receiving and Handling
  • Building Customer Relationships and Loyalty
  • Ability to Lift 40 pounds
  • Safety and Cleanliness Standards
  • Attention to Detail
  • Register Opening and Closing
  • Cash Handling

Timeline

Sales

Dollar General Store
11.2021 - 02.2022

Stock Associate

Walmart
11.2013 - 02.2014

Assistant Manager

EZ-Mart
08.2012 - 08.2014

Cashier

Atwoods Farm & Ranch
07.2011 - 06.2012

Salesperson

Dixon Farm Supply
06.2010 - 05.2011

GED -

Carl Albert State College

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Eugenia Rodebush