EUGENIA WILLIAMS

Customer service professional offering years of diversified experience. Excellent problem-solving skills, detail oriented, team player and self-driven. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations and able to focus on projects, develop strategies and meet deadlines. Seeking a company that will utilize my seasoned abilities allowing for professional growth and advancement. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Hardworking and knowledgeable CSR well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.