Eugenia (Gina) Brown

Drive Program Profit and Growth

. Provides supervision, oversight and support for the program and staff

. Responsible for the financial stability and increasing capacity of the program

. Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services

. Assists with the development of business and marketing plans

. Works toward effective and efficient internal processes

. Monitor quality and completion of all administrative and clinical paperwork

. Provides oversight of authorizations of the program and maintains consistent contact with review entities

. Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies

. Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics

. Provides oversight of timely completion of all state and/or local reports.

. Provides oversight of all client records by working with clinical team leaders

. Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate

. Oversees the communication and implementation of the Necco policies and procedures

Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.

Ensure Quality Performance and Risk Management

Ensures that all client contacts are completed as well as related paperwork within the allotted time frames

. Attends and actively participates in mandatory meetings as scheduled

. Ensures client rights as is relevant to job duties

. Ensures all staff under direct/indirect supervision has received orientation and job-related training

. Ensures staff training opportunities for continuous development

. Works with state level leadership and/or performance team regarding the record review process

. Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards

. Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect

. Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures

. Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures

. Reports any critical incidents, allegations, and/or concerns to state director or designee and team

Work on Leadership and Staff Development

Completes individual performance scorecards and provides clear expectations to those he or she supervises

. Assignment of mentors to those he or she supervises

. Implement, live by, and hold others accountable to Necco Corporate Culture

. Empowers supervisees to fail forward

. Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs.

. Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained

Corporate Citizen

. Practice Ruthless Pragmatism

. Engage in peer-to-peer feedback

. Know and Live the Necco Corporate Culture Principles

. Embody the 3 essential virtues of Humble, Hungry and Smart

. Drive your Individual Performance Scorecard

. Adhere to and contribute to the Necco meeting structure

. Accept additional tasks from self-directed team, as appropriate

. Attend and participate in self-directed team meeting and activities

Leadership and Staff Development

Supervise the thorough completion of intakes and all necessary assessments

· Complete individual performance scorecards and provides clear expectations to those he or she supervises

· Assign mentors to those he or she supervises

Recruitment

. Ensuring targeted recruitment to meet current demand by utilizing data

. Carrying out the annual recruitment plan

. Establish the Necco brand as a leader in foster care by educating the community and related organizations at events

. Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.

. Use data to collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods

Certification

Manage all aspects of foster parent initial and on going training

. Ensure training of Hobb’s principles of Re-Education and Necco culture

. Lead the certification process as required by state licensing to include initial training, home study process and approval to be a foster home

. Maintain knowledge of current state regulations relating to foster homes

. Provide foster parent training classes for certification per state requirements and Assess the family for ability to foster throughout the training and home study process

. Provide recommendations for needed training in growth areas

.Participate in the admissions process from youth referral to first placement

. Maintain all aspects of the foster parent record in the database

. Ensure the accuracy of pipeline numbers

. Working with the team on foster home capacity and utilization

• Assessed clients' needs, developed service plans and monitored progress towards goals.
• Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
• Provided crisis intervention support for clients in emergency situations.
• Conducted home visits to assess the safety of living environments for clients.
• Developed individualized care plans with input from clients and their families.
• Collaborated with medical professionals to coordinate treatment plans for clients.
• Maintained accurate case records and documentation according to agency guidelines.
• Attended court hearings as a representative of the organization when needed.
• Provided referrals to appropriate health care providers or other community resources.
• Monitored client progress through regular follow-up contacts.

The candidate selected will be responsible for the following:

Service Delivery

. This team member will communicate with multiple agencies, biological family members and foster parents in order to schedule and carry out supervised visitations. These visits are in the home, office or community based.

. Carry out the visitations as scheduled and per DHHR request.

. Document the visitation for the DHHR and the Court.

. Attend MDTs and court as requested by the state to testify to the facts of how visitation is being carried out and family progress or problems.

. Communicate in a responsible, courteous and professional manner with youth, foster parents, outside agencies, and others as appropriate.

. Provide Transportation for either the child or sometimes the biological family to and from the visitation.

Program Support

. Ensure documentation is completed accurately within four (4) days of service

. Assist Case Managers in areas related to clients as appropriate

. Provide transportation services as appropriate

. Schedule and maintain a calendar of visits

. Ensure the confidentiality of families served

• Attending and participating in management meetings.
• Developing and managing action plans to reach overall goals.
• Ensuring monthly revenue targets are met.
• Recruiting staff and ensuring optimal staffing levels.
• Training new staff members.
• Providing staff with ongoing assistance and training.
• Developing personal trainers to grow revenue and to assist members in reaching fitness goals.
• Collaborating with staff members to ensure cleanliness and tidiness of facilities, and maintenance of equipment.
• Managing expenses and purchasing new equipment.
• Replacing manager on duty and personal trainers in absence.
• Responsible for all new fitness programs