EUGENIA N. HENRY
29 Growers Terraces Smyrna,DE
Summary
Driven Direct Support Professional and Salon Manager with a proven track record of enhancing client well-being and independence at Choices Community In Living and Ken Crest Assisting Living Service. Excelled in compassionate caregiving and client documentation, boosting client satisfaction and retention. Skilled in first aid and fostering a positive, team-oriented workplace culture, demonstrating a commitment to professional growth and superior service delivery.
Overview
20
20
years of professional experience
Work History
Direct Support Professional
Choices Community In Living
01.2019 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Salon Manager
Great Clips Salon
06.2012 - 08.2023
- Achieved personal sales goals by upselling products to meet individual needs.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Scheduled employees to maintain adequate coverage during business hours.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Managed cash flow, business transactions, banking, and accounting processes.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Conducted regular meetings with employees to assess progress toward goals and address any areas needing improvement or further development.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Delegated workplace responsibility to appropriate staff.
Direct Support Professional
Ken Crest Assisting Living Service
11.2004 - 01.2012
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Education
Associate of Applied Business - Business Administration And Management
Katherine Gibbs
Norristown, PACOSMETOLOGIST LICENSE - Beauty And Skin Care
SCHILLING-DOUGLAS COSMETOLOGY SCHOOL
Newark, DEReal Eststate
Hope Realty
Lewes, DE03-2022
High School Diploma -
Caesar Rodney H.S
Camden,DE06-2004
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Client documentation
Timeline
Direct Support Professional
Choices Community In Living
01.2019 - Current
Salon Manager
Great Clips Salon
06.2012 - 08.2023
Direct Support Professional
Ken Crest Assisting Living Service
11.2004 - 01.2012
Associate of Applied Business - Business Administration And Management
Katherine Gibbs
COSMETOLOGIST LICENSE - Beauty And Skin Care
SCHILLING-DOUGLAS COSMETOLOGY SCHOOL
Real Eststate
Hope Realty
High School Diploma -
Caesar Rodney H.S
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