Proficient in management, coaching and training; Proficient in market research (economic indicators, employment stats, income & earnings); Proficient in researching, gathering and analyzing data; Proficient in software programs - Microsoft, Burning Glass, Sales force, Graphic Mail, Web Link, Constant Contact & QuickBooks; Proficient in budgeting & finance; Trained to assist Small Businesses with applying for real & personal property tax abatements; Experienced in business retention & expansion for local municipalities; Successful at meeting annual revenue and sales goals; Successfully managed a technology business incubator with over 10 graduating small businesses; Graduated from a professional executive program for leaders - Leadership West Michigan.
Overview
26
26
years of professional experience
Work History
Financial Center Manager III - Vice President
Fifth Third Bank
Atlanta, GA
09.2014 - Current
Responsible for directing and administering a financial center with generally more than $55 million in core deposits and generating over $1.5 million in net profit.
Promote growth through the development of deposits, assets, fee-based services, and the development and retention of new and existing customers.
Lead the sales function for the financial center, setting the example and tone for a strong sales environment.
Consistently meet and exceed business loan and deposit goals thru business development efforts
Promote company products and services in the community by making regular outside calls to assist in the continuing growth of the office and company.
Provide leadership necessary to ensure call lists are actively worked for obtaining new business and retaining current business relationships.
Develop and maintain close relationships with our One Bank partners; Mortgages, World Pay, Paycor and Investment Group to ensure that established goals for each business line are met.
Business Development Manager
Muskegon Area First Economic Development Corp
Muskegon, MI
06.2004 - 08.2014
Reported directly to the CEO and Board of Directors of Muskegon Area First Economic Development Corp
Proactively worked with retention and expansion initiatives with local manufacturing companies.
Assisted in the marketing and attraction of new development opportunities to the West Michigan region
Packaged appropriate financing and incentive programs for business expansion and relocation projects
Worked with over 100 companies that were seeking incentives and financing from federal, state, and local governments, through programs such as MEGA, Tax Abatements, Community Development Block Grants, SBA 504 & 7A, and local County Revolving Loan Funds
Provided consultative & technical expertise to business owners on economic development projects, resolved and responded to complex issues & conflicts, acted as a facilitator between community and local government officials, communicated regularly with local government officials, boards, department heads, and others regarding policy issues and matters of mutual concerns
Approved SBA 504 loan packages for a regional certified development company
Worked with real estate brokers, Michigan Economic Development Corporation, Michigan Workforce Development Agencies, Michigan Universities & Colleges, Michigan State Housing Development Authority (MSHDA), commercial developers, real estate developers, contractors, and local units of government to facilitate economic development and growth throughout the community.
Worked with State of Michigan Workforce Agency, Michigan Works, to execute a business strategy in developing new talent for industries in West Michigan.
Managed a successful business incubator for start-up businesses.
Financial Center Manager/Investment Representative
Huntington National Bank
Muskegon, MI
05.1999 - 06.2004
Successfully managed daily operations of branch & staff with over 20 million in assets
Sold checking & savings accounts, mortgages, home equities, auto loans & more to achieve annual sales goals
Developed & implemented annual sales strategy to meet branch goals
Analyzed office profitability and performance as related to initial plan
Identified opportunities to increase revenue and decrease expenditures
Maintained licensing/certification to sell life insurance & annuity products
Maintained all federal & CRA regulations to pass bank audit requirements
Education
MBA -
University of Phoenix
Grand Rapids, MI
03.2008
BS - Public Administration
Grand Valley State University
Allendale, MI
06.1991
Skills
Business Development
Coaching & Development
Marketing & Sales
Operations/Risk Control
Activities
Active member of Alpha Kappa Alpha Sorority, Inc
Facilitate Financial Literacy presentations at schools, government entities, universities, and corporations
Active member of the Women's Business Resource Group and African American Business Resource Group at 5/3 Bank
Timeline
Financial Center Manager III - Vice President
Fifth Third Bank
09.2014 - Current
Business Development Manager
Muskegon Area First Economic Development Corp
06.2004 - 08.2014
Financial Center Manager/Investment Representative