MILDRED S. McGINNIS
Columbus,Ohio
Summary
Over 20 years experience in customer service with ten years in the banking industry, 10 years of clerical support and 10 years experience as a collector. Skills include word processing, data entry, basic accounting, filing and multi line phone system.
Overview
16
16
years of professional experience
Work History
Cashier
Save A Lot
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
Accounts Representative
Alliance Data
01.2012 - 02.2021
- Managed over 40 incoming calls per day
- Processed new credit card applications
- Looked up account information for store associates
- Increased credit limits for customers
- Set up payment plans for those experiencing hardship.
- Consistent with completing transactions at top speed reflecting efficient accuracy.
Licensed Certified Collector
NCO Financial System
01.2009 - 01.2011
- Managed over 35 calls per day
- Data entry, filing
- Multi line phone system
- Collected student loan payments
- Frequently exceeded collection quota
Education
Some College (No Degree) -
Lawton School of Business
Columbus, OhioSkills
- Banking operations knowledge
- Data entry, word processing
- Good telephone etiquette
- Detail-oriented
- Clerical, basic accounting
- Delinquent Accounts Monitoring
- Accounts Payable
- Accounts Receivable
Timeline
Cashier
Save A Lot
05.2023 - Current
Accounts Representative
Alliance Data
01.2012 - 02.2021
Licensed Certified Collector
NCO Financial System
01.2009 - 01.2011
Some College (No Degree) -
Lawton School of Business
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