Summary
Overview
Work History
Education
Skills
Timeline
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Eugenie Flores

Lawrenceville,GA

Summary

Well-qualified and professional leasing consultant with five years of experience in database administration sales quotas and improving resident satisfaction. Strong communication and customer service skills, along with a desire to grow professionally in the real estate industry.

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Parktown Living
06.2023 - Current
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Provide highest level of service to prospective clients and residents.
  • Accurately quote pricing daily.
  • Follow up with prospects via phone, email, and text, while recording all guest card interactions.
  • Lease vacant units to qualified prospects and ensure apartment homes are move-in ready by completed daily inspections.
  • Complete weekly market surveys

Leasing Consultant

The Park At Highgate
01.2021 - 05.2023
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Evaluated and recommended changes in rental pricing strategies.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Carefully screened applicants for tenancy.
  • Introduced and monitored effective lease renewal programs.
  • Completed final move-out walk-throughs for tenants.
  • In-depth knowledge of income tax credits, Section 8 and recertification vouchers.

Leasing Consultant

Concord Chase
02.2019 - 01.2021
  • Registered clients on database to enable tracking history and maintain updated records.
  • Optimized advertising efforts by analyzing performance metrics and adjusting campaigns accordingly to attract qualified applicants effectively.
  • Contributed valuable input during team meetings, sharing ideas on how to improve processes and enhance overall resident experience.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in timely manner.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Greeted clients, showed apartments, and prepared leases.
  • Wrote and submitted reports to highlight developments and statistics of occupied properties.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

Education

High School Diploma -

Norcross High School
Norcross, GA
05.2016

Skills

  • Excellent communication skills, both verbal and written, including active listening
  • Proficient in sales techniques, closing sales, and overcoming objections
  • Basic computer skills with willingness to learn new software
  • Ability to multitask, exercise good judgment, and stay composed in fast-paced environment
  • Strong attention to detail in tasks like preparing lease documents and bookkeeping
  • Flexibility, dependability, versatility, and working well under pressure
  • Organizational, time-management, and problem-solving skills
  • Ability to manage conflicting priorities and adjust daily priorities
  • Strong analytical and problem-solving skills, with knack for closing sales

Timeline

Leasing Consultant

Parktown Living
06.2023 - Current

Leasing Consultant

The Park At Highgate
01.2021 - 05.2023

Leasing Consultant

Concord Chase
02.2019 - 01.2021

High School Diploma -

Norcross High School

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Eugenie Flores