Eugenio Castillo Chavez
Lebanon,Tennessee
Summary
Adept at client relationship building and problem-solving, I enhanced service offerings at Kroger through continuous professional development. My background in diverse roles, from Lead Position to Agriculture Worker, showcases my adaptability and strong communication skills. I excel in fostering team collaboration and driving efficiency, consistently achieving goals with professionalism
and a keen eye for detail.
Resourceful and adaptable professional with a diverse background in customer service, retail, and construction. Experienced in fast-paced environments at Burger King and Kroger, where I honed strong communication and problem-solving skills while delivering exceptional customer experiences.
Skilled in fencing and house construction, demonstrating hands-on expertise in various building techniques, project management, and adherence to safety protocols. Additionally, experience in a carpet factory has provided a strong understanding of production processes and quality control.
Overview
7
7
years of professional experience
Work History
Lead Position
Kroger
08.2024 - Current
- Stayed current with industry trends and technologies through continuous professional development, enhancing service offerings for clients.
- Handled complex technical setups efficiently under time constraints while remaining composed under pressure.
- Developed strong relationships with clients through consistent communication and follow-up regarding project status updates.
- Upheld strict ethical standards in accordance with industry guidelines, maintaining a high level of professionalism at all times.
Twisting Operator
Engineered Floors
10.2023 - 07.2024
- Coordinated with other departments to optimize scheduling and minimize delays in the production process.
- Ensured high-quality output by conducting thorough inspections and making necessary adjustments to the twisting process.
- Completed daily production reports, providing accurate data for management review and decision-making purposes.
- Ensured high customer satisfaction through diligent attention to detail in meeting specifications on all orders produced.
- Maximized machine uptime by proactively troubleshooting minor issues before they escalated into major problems.
- Collaborated with team members to troubleshoot issues and develop solutions for improved operations.
- Contributed to reduced downtime by quickly identifying and addressing any mechanical or operational issues.
Agriculture Worker
Family Business
12.2017 - 05.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Fencing Operative
Vidalia Fencing
04.2023 - 10.2023
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
Team Leader
Burger King
03.2021 - 06.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Construction Assistant
Family Buisness
05.2019 - 02.2020
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Distributed supplies to skilled workers to maintain job site productivity.
Education
Hermitage High School
8301 Hungary Spring Rd, Henrico, VA 23228North Murray High School
Dalton, GASkills
- Strong Communication Skills
- Client Relationship Building
- Organization and Planning
- Interpersonal abilities
- Social Media Content
- Directing experience
- Client Communication
- Setting up equipment
- Equipment Setup
- Effective Communication
- Relationship Building
- Team building
- Self Motivation
- Goal Setting
- Professionalism
- Adaptability
- Written Communication
- Equipment Maintenance
- Problem-solving aptitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Position
Kroger
08.2024 - Current
Twisting Operator
Engineered Floors
10.2023 - 07.2024
Fencing Operative
Vidalia Fencing
04.2023 - 10.2023
Team Leader
Burger King
03.2021 - 06.2022
Construction Assistant
Family Buisness
05.2019 - 02.2020
Agriculture Worker
Family Business
12.2017 - 05.2018
Hermitage High School
North Murray High School
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