Experienced Real Estate Agent and Assistant to Jeffrey Louks, a top-selling broker at Marcus and Millichap, providing support in both business and personal matters. Demonstrates exceptional communication, negotiation, and customer service skills, with a proven track record of closing deals and helping clients maximize property investments. Adept at managing high-stakes transactions and fostering client trust. Seeking to leverage expertise in sales, relationship-building, and problem-solving in a new and exciting field, while bringing strategic thinking and a commitment to achieving results to a dynamic team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Real Estate Agent & Executive Assistant
Marcus and Millichap (The Louks Group)
Encino, CA
06.2021 - Current
Developed excellent communication skills through providing advice and guidance on property-related matters
Demonstrated ability to build strong relationships with clients, colleagues and other stakeholders in the real estate industry
Skilled in negotiating deals between buyers and sellers to ensure maximum benefit for both parties
Guided and assisted buyers or sellers throughout entire transaction process
Marketed apartment properties on LoopNet and CoStar to drive visibility and attract potential buyers, contributing to successful property sales.
Created marketing packages, including property descriptions, photos, and detailed analyses, to enhance the property's appeal and support the sales process.
Drafted and reviewed legal documents such as purchase contracts, leases, and deeds
Showed apartment buildings to prospective buyers
Answered clients' questions regarding construction work, financing, maintenance, repairs, and appraisals
Assisted Jeffrey Louks, a top-selling broker at Marcus and Millichap, with both personal and business matters, ensuring seamless operations and effective management of his professional and personal responsibilities.
Receptionist, Valet, Waiter & Security Associate
El Caballero Country Club
Tarzana, CA
03.2019 - 07.2024
Answered phones professionally in accordance with organizational protocols
Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots
Performed opening and closing duties such as restocking supplies, cleaning work areas and setting up the dining room for next day's business
Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning
Responded to alarms by investigating and assessing situation
Cashier Team Lead
Carl's Jr.
Reseda, CA
04.2017 - 02.2019
Led and managed team members in the absence of the manager, ensuring smooth operations, maintaining customer satisfaction, and addressing any issues that arose during the shift.
Operated the cash register and accurately processed payments.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Demonstrated excellent customer service skills while interacting with customers in a friendly manner
Secretary
Iglesia Cristiana Universal
Los Angeles, CA
10.2024 - Current
Managed church office operations, including scheduling meetings, handling phone inquiries, and maintaining accurate records for church activities and events.
Scanned documents into electronic format for storage in databases or other applications.
Drafted, proofread, and edited confidential correspondence and documents.
Demonstrated strong interpersonal skills by communicating with church members in professional manner and providing information about upcoming events.
Education
Bachelor of Arts (B.A.) - Criminal Jusitice
California State University-Northridge
Northridge, CA, US
05.2021
Skills
Fluent in Spanish
Proficient in Microsoft Word, Excel, and PowerPoint
Professional Writing
Communication & Negotiation
Attention to detail
Hospitality
Strong organizational skills
Client Relationship Management
Event Planning
Adaptability & Flexibility
Teamwork and collaboration
Certification
Real Estate License
Languages
Spanish
Native/ Bilingual
References
Jeffrey Louks, Executive Managing Director Investments, Marcus and Millichap (310)-941-5899 jeff.louks@marcusmillichap.com
Danny Brennan, Director Of Clubhouse Operations, El Caballero Country Club, (818) 590-1555, danny@elcaballerocc.com
Bret Sanson, Vice President Investments Director, Partner, Marcus And Millichap, (310) 435-8576, brett.sanson@marcusmillichap.com
Timeline
Secretary
Iglesia Cristiana Universal
10.2024 - Current
Real Estate Agent & Executive Assistant
Marcus and Millichap (The Louks Group)
06.2021 - Current
Receptionist, Valet, Waiter & Security Associate
El Caballero Country Club
03.2019 - 07.2024
Cashier Team Lead
Carl's Jr.
04.2017 - 02.2019
Bachelor of Arts (B.A.) - Criminal Jusitice
California State University-Northridge
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