Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
· Worked as a medical assistant and front desk receptionist at the military hospital.
· Responsible for handling front office reception and administration duties, including greeting patients, answering phones, handling hospital inquiries, sorting and distributing mail, managing the work time schedules of over 50 soldiers and over 100 patients appointments per day using hospital computer systems, assisting physicians when performing biopsy and surgery on patients, maintaining and managing patient files, and maintaining the area organized, clean, and sterile.
· Working together cohesively to accomplish daily tasks, job assignments, and special missions.
· Can manage excellently working with time constraints and in a stressful environment
· Have a basic knowledge of medical terminology
· Ability to adapt to a new environment and to learn new things to serve healthcare providers and patients efficiently
· Managed inventories: check prices on newly arrived products, restocking and ordering items
· Maintained treatment records and reports and cared for injured and sick individuals per week.
· Coordinated and executed transport of sick and injured patients as needed.
· Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
· Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
· Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
· Greeting, guiding, and aiding patients, visitors, and staff on nursing units and throughout the hospital.
· Assisting when discharging patients, utilizing a wheelchair, escorting assistance, and rounding patient rooms and patient areas
· Restock supplies and manage inventory weekly
· Assist healthcare providers including nurses, staffs, physicians, receptionist, and pharmacists
· Checked supply availability and laid out instruments for patient rooms.
· Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
· Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
· Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
· Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
· Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Dean's List Coastline Community College
Spring 2019
Dean's Honors List UC Riverside
Summer 2010, 2011
BLS March 2024
Certified Phlebotomy Technician (CPT) UCLA August 2021