Dynamic professional with extensive experience in team management and training at HHS/M Health Fairview. Proven track record in enhancing operational efficiency and ensuring compliance with safety regulations. Skilled in decision-making and proficient in Microsoft Word, I excel in fostering a collaborative environment that drives success and improves service quality.
Overview
13
13
years of professional experience
Work History
DSP WORKER
Relief Health Services
Saint Paul , MN
01.2023 - Current
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Maintained accurate records of client care services provided on a daily basis.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Accompanied clients to doctor's appointments and outings when necessary.
Assistant Director Of Housekeeping
HHS/ M Health Fairview- West Bank
Minneapolis , MN
05.2020 - Current
Implemented policies and procedures to ensure compliance with federal, state and local laws.
Created and maintained reports on operational performance metrics.
Monitored staff performance, provided feedback and conducted annual reviews.
Ensured compliance with safety regulations among all personnel.
Collaborated with other departments to improve interdepartmental communication.
Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
Delegated work to staff, setting priorities and goals.
Developed and managed a team of 100+ employees to ensure efficient operations of the organization.
Housekeeping Lead
M Health Fairview St. Joesph Hosptial
Saint Paul , MN
04.2017 - 05.2020
Assisted in training new housekeepers in proper use of chemicals, cleaning techniques, and safety procedures.
Supervised staff during shifts to ensure that tasks were completed efficiently and on time.
· Provided direction to team members regarding job expectations, duties, and responsibilities.
· Conducted regular meetings with housekeeping staff to discuss changes or updates in policies or procedures.
· Worked closely with other departments such as maintenance, engineering, front office., to coordinate services needed for patients and families.
· Stripped wax from floors using chemical strippers and applied new coats of wax to finish the job.
Housekeeping
Sage Hospitality
Minneapolis, Minnesota
01.2013 - 03.2017
Performed light housekeeping duties including vacuuming, dusting, mopping floors.
Worked closely with housekeeping staff to ensure timely room cleaning and turnarounds.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Resolved customer complaints or inquiries regarding housekeeping services in a professional manner.
Maintained inventory of housekeeping supplies such as cleaning products, linens, and equipment.