Experienced Underwriter with strong background in processing RFPs and accessing medical risk. Excellent communication, interpersonal, organizational, time management and leadership skills. Exceptional versatility with the ability to manage multiple tasks in a pressured environment using analytical and problem-solving skills with acute attention to detail. Ability to learn quickly, adapt to new things and form relationships with internal and external departments and peers. Self-Starter with a desire to learn and an ability to teach others
Hi, I’m
Eukera Thomas Miller
Frisco,Tx
Summary
Overview
13
years of professional experience
Work History
HCSC, Blue Cross Blue Shield Of Texas
Advanced Underwriter
07.2011 - Current
Job overview
- Rate and approve new business submissions and renewals
- Determine eligibility for new business submission and groups
- Verify requirements for eligibility were met
- Maintain complete financial control of company business
- Review reports to recommend rates for groups
- Maintain communication with management regarding progress and development of requirements
- Answer questions and explain principles, considerations, and decisions for submissions
- Organize critical information for management
- Calculated group and individual renewal rates based on customers background, industry and demographic information.
- Supported review and acceptance or denial of new or renewal business.
- Determined and documented loan conditions and communicated requirements and decisions.
HCSC, Blue Cross Blue Shield Of Texas
Claims Examiner
08.2010 - 07.2011
Job overview
- Provided tips to increase sales and customer satisfaction
- Located and interpreted complex information from several databases to process claims
- Identified steps and processed claims of varying complexity levels
- Researched, analyzed, and calculated claims in accordance with plan and contracts
- Conducted claim investigations via written communication
- Documented all pertinent information for accurate claim adjudication
- Performed follow up actions necessary to ensure customer satisfaction
Education
Texas Women’s University
Executive MBA
University Overview
University of Texas
Bachelor of Arts Interdisciplinary from Studies
University Overview
Skills
- Trend Analysis
- Coverage Determination
- Clinical and Medical Analysis
- Risk Management
- Time Management
- Terms Negotiation
- Review Histories
- Policy Quoting and Pricing
- Client Relationship-Building
- Underwriting Calculations
- Renewing Policies
- Automated Underwriting Systems
- Quote Rates
Timeline
Advanced Underwriter
HCSC, Blue Cross Blue Shield Of Texas
07.2011 - Current
Claims Examiner
HCSC, Blue Cross Blue Shield Of Texas
08.2010 - 07.2011
Texas Women’s University
Executive MBA
University of Texas
Bachelor of Arts Interdisciplinary from Studies
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