Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Motivational, diplomatic and respectful of people from different backgrounds. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
27
27
years of professional experience
Work History
Business Owner
Bella Doña
Woodbridge , VA
10.2012 - 07.2023
Developed business plan to secure financial backing from investors.
Identified and recruited staff members, including managers and sales personnel.
Established marketing strategies, such as social media campaigns, to promote the business.
Created a customer service policy to ensure customers were satisfied with products or services.
Conducted regular meetings with employees to review progress towards company goals.
Resolved conflicts between employees or customers in a timely manner.
Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Oversaw daily operations of the business and provided guidance when needed.
Participated in trade shows, conventions, and other events related to industry promotion.
Determined pricing for products or services based on costs and competition.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Analyzed financial statements and trends to manage cash flow and make business decisions.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Mentored and trained new hires on sales techniques and customer service procedures.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Implemented successful business strategies to increase revenue and target new markets.
Created effective business plans to focus strategic decisions on long-term objectives.
Spanish Teacher
Prince William County Public Schools
Woodbridge, VA
08.2005 - 06.2013
Developed and implemented Spanish language curriculum to teach students grammar, vocabulary, reading, writing, and conversational skills.
Conducted regular assessments of student progress in order to adjust instruction accordingly.
Collaborated with colleagues to create a supportive learning environment for all students.
Provided individualized assistance to struggling students in order to help them improve their understanding of the material.
Promoted cultural awareness among students by introducing them to Hispanic customs and traditions through class activities.
Provided tutoring services after school hours for those who needed extra help mastering certain concepts.
Attended professional development workshops related to teaching strategies for second language learners.
Evaluated student performance using standardized tests such as AP exams or proficiency assessments.
Created safe and inclusive classroom environment to promote positive learning experience for youth with diverse backgrounds.
Developed language acquisition curriculum based in speaking, reading, writing and auditory understanding of Spanish.
Spanish Teacher
Southwest Atlanta Christian Academy
Atlanta, GA
08.2003 - 08.2005
Organized and led interactive activities such as games, role-playing exercises, and other engaging educational materials.
Collaborated with colleagues to create a supportive learning environment for all students.
Medical Assistant
Doctors Hospital & Medical Center
Atlanta, GA
03.2000 - 08.2003
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Scheduled appointments for patients via phone and in person.
Medical Assistant
Doctors Hospital & Medical Center
New York , NY
08.1996 - 01.2000
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Registered new patients into practice management software program accurately entering demographic information.
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Education
Certificate - Health Coach
Institute For Integrative Nutrition
New York, NY
10-2017
Master of Science - Curriculum And Instruction
Walden University
Minneapolis, MN
10-2010
Certificate - Medical Assisting
Suburban Technical School
Hempstead, NY
01-1997
Bachelor of Arts - Spanish Language And Literature
SUNY Stony Brook
Stony Brook, NY
05-1996
Skills
Sales oversight
Staff Management
Financial Management
Regulatory Compliance
Resources Allocation
Business Administration
Employee Training
Attention to Detail
Team Collaboration and Leadership
Sales Development
Customer Relations
Negotiation and Persuasion
Professional Networking
Consulting
Coaching and Mentoring
Driven and Determined
Policies and Procedures Development
Languages
Spanish
Professional
Timeline
Business Owner
Bella Doña
10.2012 - 07.2023
Spanish Teacher
Prince William County Public Schools
08.2005 - 06.2013
Spanish Teacher
Southwest Atlanta Christian Academy
08.2003 - 08.2005
Medical Assistant
Doctors Hospital & Medical Center
03.2000 - 08.2003
Medical Assistant
Doctors Hospital & Medical Center
08.1996 - 01.2000
Certificate - Health Coach
Institute For Integrative Nutrition
Master of Science - Curriculum And Instruction
Walden University
Certificate - Medical Assisting
Suburban Technical School
Bachelor of Arts - Spanish Language And Literature