Eulalia Rivera
Newport,DE
Summary
Experienced Quality Assurance Technician focused on assisting in operations with creating compliant products. Familiar with scheduling, high understanding of on time deliveries. Experience in conducting inspections to help solve production issues and maintain quality.
Overview
25
25
years of professional experience
Work History
Quality Assurance Technician
Grafika Commercial Printing
Newport, PA
03.2014 - Current
- Performed detailed inspections of products to ensure compliance with quality standards.
- Developed and implemented inspection procedures for incoming materials.
- Reviewed production schedules to ensure timely delivery of finished goods
- Handled Spoilage reports
- Conducted root cause analysis on defective parts and provided corrective action recommendations to management.
- Monitored production processes to identify any potential quality issues.
- Maintained records of all quality control activities, such as tests and inspections performed.
- Ensured that all products meet customer requirements prior to shipping.
- Investigated customer complaints related to product quality and reported findings to management.
- Assisted in the implementation of a continuous improvement process throughout the organization.
- Recommended changes in procedures or specifications when necessary.
- Participated in regular meetings to discuss quality concerns and improvements.
- Provided training on proper inspection techniques to other members of the team.
- Supported internal audits by verifying accuracy of documents against actual conditions.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Randomly selected products at various stages of production for evaluation.
- Assisted with correcting systemic problems in order to eliminate errors.
- Conducted tests to validate compatibility with programs, hardware and operating system
- Recruited, trained and employees to fulfill quality standards and expectations of management.
- Prepared reports to communicate results of quality inspection activities to management.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Compared and analyzed actual to expected results and reported deviations for resolution.
- Inspected and repaired products to meet project expectations.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Designed forms for documentation of testing procedures and results, identifying fields of measurement relevant to increasing production consistency.
Scheduler
Grafika Commercial Printing
Newport, PA
11.2020 - 07.2022
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Created, updated, and monitored project schedules for multiple departments.
- Maintained accurate records of all tasks completed by the team.
- Provided support in identifying critical path activities to ensure deadlines are met.
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Identified areas where processes can be improved upon, resulting in greater efficiency within the team.
- Collaborated with senior management to develop long-term plans for future projects.
- Communicated schedule changes effectively throughout the organization when necessary.
- Planned and delegated work to meet project and production goals.
- Provided delay updates and information regarding special circumstances.
- Optimized inventory by placing timely orders and improving organization of supplies.
- Maintained positive working relationship with fellow staff and management.
Finishing Coordinator
Grafika Commercial Printing
Newport, PA
03.2014 - 11.2020
- Tracked Inventory.
- Coordinated packing lines to assure company goals for on time deliveries were met.
- Assisted in training new employees.
- Developed strategies to improve operational procedures and reduce costs.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Organized team events to promote a positive work environment.
- Monitored inventory levels and ordered additional supplies as needed.
- Conducted regular training sessions for staff members on new software programs or processes.
Store Manager
Family Dollar
Reading, Pennsylvania
03.2005 - 02.2010
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
Mail Clerk
Dynamex
New York, New York
04.1999 - 06.2001
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Maintained records of all incoming and outgoing mail packages.
Education
GED -
James Adam Vocational High School
New York, New YorkSkills
- HACCP coordinator
- ISO 9001 certified
- Auditing
- Production Scheduling
- Shipment Inspection
- Strategic planning
- Lab equipment maintenance mate
- Materials Analysis
- Performance Testing
- Calibration
- Corrective Action Implementation
- Safety Protocols
- Production Planning
- Workforce training
- Staff Supervision
- Workflow Analysis
- Performance reporting
- Problem-solving abilities
- Training and mentoring
- Decision-Making
- Multitasking
- Time Management
- Team Collaboration and Leadership
- Attention to Detail
- Critical Thinking
- Microsoft Office Suite
- Data Entry
Timeline
Scheduler
Grafika Commercial Printing
11.2020 - 07.2022
Quality Assurance Technician
Grafika Commercial Printing
03.2014 - Current
Finishing Coordinator
Grafika Commercial Printing
03.2014 - 11.2020
Store Manager
Family Dollar
03.2005 - 02.2010
Mail Clerk
Dynamex
04.1999 - 06.2001
GED -
James Adam Vocational High School