Euler Romero Avila

• Performed the duties of Amnesty Floor Monitor.
• Tasked with maintaining the health of the robotic floor, working on the recovery of faulted robotic units, resolving POD crashes and collecting obstructions to avoid drive disablement.
• Other tasks included cleaning wet and dry spills inside the AR floor following the Amazon FAST policies.
• Worked closely with the local RME team, identifying issues on the conveyor system, like abnormal noises and/or material spills and quickly reporting it to the RME techs, to avoid bigger problems.
• Monitored station performance and communicated promptly to RME specifics, for easier resolution.

• Worked at the Sub Same Day site to meet seasonal and business needs.
• Prioritized tasks to meet tight deadlines, making myself available to assist others with project duties.
• Constantly improving my work and my ways of
  doing it to reduce time and increase productivity,
  all by being proactive in any task.
• Trained and efficient on functions as Stow, Pick, Pack,
  Problem Solve, Amnesty, Water-Spider and process process assistance.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives, and communication goals.
• Achieved results by working with staff to meet established targets.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

• Customer Service Clerk
• Facility maintenance and warehouse organizer

· IT engineer, member of the IT group.

· Supported team needs with research and problem-solving abilities

· Installed applications, software and upgrades, virus protection, and system drivers

· Involved in projects with the scope of document core systems configurations, relevant password protection and system access requirements.

· Analyzed problems and worked with teams to develop solutions

· Resolved wireless and wired network access problems, monitoring and logging daily server tasks and reports.

· Provided customer support by interacting with customers by phone, email, or in-person to provide information