Eulonda Giles

Dedicated and highly observant Level II Security Officer with proven experience in maintaining safety, protecting property, and enforcing regulations across diverse environments. Executed surveillance, access control, conflict resolution, and emergency response to ensure safety and security. Demonstrated professionalism and integrity while remaining calm and decisive under pressure to effectively manage incidents. Delivered exceptional service and ensured compliance with company policies and state licensing standards to uphold safety and security.

• Monitored activities to maintain safety and security for staff and customers at the bank premises.
• Performed routine patrols in designated areas to identify security threats to identify potential security threats or hazards.
• Responded swiftly to alarms, incidents, and emergencies within the bank facility.

Experienced and dedicated Level II Security and Juvenile Correction professional with a strong background in maintaining safety, enforcing rules, and providing guidance in secure environments.

• Enforced safety protocols within juvenile facilities to ensure secure environments.
• Collaborated with multidisciplinary teams to address youth behavioral issues effectively.
• Conducted assessments and evaluations for youth to determine appropriate interventions.

Dedicated and highly observant Level II Security Officer with proven experience in maintaining safety, protecting property, and enforcing regulations across diverse environments. Executed surveillance, access control, conflict resolution, and emergency response to enhance safety. Demonstrated professionalism, integrity, and composure under pressure in high-stakes situations. Delivered exceptional service while ensuring compliance with company policies and state licensing standards.

• Monitored bank premises to ensure safety and security of staff and customers.
• Managed access control by verifying identities of visitors and employees.
• Conducted regular patrols to identify and respond to potential threats.

Experienced and results-driven Restaurant Manager with a strong background in food service operations, team leadership, and customer satisfaction. Oversaw daily restaurant functions, managed staff, controlled costs, and ensured high standards of food quality and hospitality to create a seamless dining experience. Led by example, maintained operational efficiency, and fostered a positive dining experience in a fast-paced BBQ restaurant environment.

• Oversaw daily restaurant operations to maintain service quality. of restaurant to ensure smooth service flow.
• Conducted staff training to foster teamwork and service excellence. to enhance customer service skills and teamwork.
• Developed and implemented inventory control procedures for food and supplies.

Results-driven retail management professional with a proven record of delivering exceptional customer service, driving add-on sales, and achieving performance goals. Managed store operations, including POS, scheduling, payroll, and cash handling, to ensure smooth daily functions. Oversaw inventory flow from truck deliveries to merchandising, ensuring clean, organized, and compliant store environments. Strong leader with a background in recruiting, hiring, and training high-performing teams. Ensured operational excellence and loss prevention while fostering a positive shopping experience aligned with company standards.

• Managed inventory processes to ensure optimal stock levels and product availability. to maintain stock levels and product availability.
• Facilitated staff training and mentorship to elevate team performance and enhance customer experience. to enhance team performance and service quality.
• Coordinated daily store activities to maintain efficient operations. to ensure smooth functioning and customer satisfaction.

Experienced and dependable retail professional with a strong background in store operations, team leadership, and customer service. Skilled in overseeing daily activities to ensure the sales floor is fully stocked, organized, and visually appealing. Managed payroll submission, prepared bank deposits, and maintained accurate cash handling procedures. Trained employees on merchandising standards, operational policies, and customer engagement best practices. Proficient in opening and closing procedures, shipment processing, and ensuring all tasks are completed in compliance with company policies and performance standards. Dedicated to supporting both team and business success through strong communication, organization, and attention to detail.

• Supported daily store operations by organizing tasks and assisting staff.
• Educated team members on store policies and guidelines for effective customer service.
• Managed inventory by organizing stock replenishment and maintaining orderly displays.

Dynamic and results-oriented retail management professional with extensive experience in all aspects of store operations. Recruited, trained, and developed associates to meet company goals and enhance customer service. Managed store opening and closing procedures, payroll, scheduling, markdowns, and layaway processing to support operational efficiency. Experienced in merchandising and executing company floorsets to maintain visual and operational excellence. Oversaw cash handling, ensured operational compliance, and led team to maintain smooth daily operations and positive customer experiences.

• Oversaw daily store activities to maintain efficient workflow and customer satisfaction.
• Monitored staff performance to uphold company standards and provided ongoing training.
• Managed inventory processes to ensure accurate stock levels and prevent shortages.

Detail-oriented and dedicated retail professional with strong expertise in store merchandising, operations management, and customer service. Executed markdowns, processed layaways, and managed point-of-sale (POS) transactions to enhance customer satisfaction and streamline operations. Experienced in scheduling, payroll processing, and cash handling to ensure smooth daily operations. Hired, trained, and led employees to uphold high performance standards and foster collaborative teamwork. Resolved customer complaints, organized merchandise displays, and ensured accurate pricing and presentation of products to align with company standards. Committed to operational excellence, profitability, and creating a positive shopping experience for every customer.