Eun-yeol Lee
San Diego,CA
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
6
6
years of professional experience
Work History
Consultant
Opinion Dynamics Corporation
02.2023 - Current
- Collaborated with cross-functional teams on 14 business reports for improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines during market research and analysis.
- Established trusted partnerships with key industry influencers, expanding company's network of resources and contacts by interviewing +110 individual stakeholders, including utility staff, contractors, policy-makers, and customers
- Mentored junior consultants, fostering professional growth and building strong team dynamics.
Graduate Retention Fellow
Salem State University, Retention Services
08.2021 - 02.2023
- Established strong partnerships with +30 faculty members tailoring to specific needs and departmental standards, resulting in approximately 95% of +5000 students receive academic advising support each semester.
- Updated faculty and staff advisors on student needs with student retention reports, dashboards, and student management portals using data from 3 surveys, 3 information systems, and +10 secondary research sources.
- Boosted student retention by approximately 25% collaborating with faculty and administrative professionals to advance research and gain deeper understanding of effective classroom-training programs.
HR Program Development Co-op
Massachusetts Department of Transportation
06.2022 - 12.2022
- Authored dozens of process maps, task checklists, and standardized operating procedures that led to optimized internal procedures and increased collaboration between IT, HR, and various public service workers.
- Conducted 1 agency-wide focus group study and +50 in-depth interviews with HR SMEs on position management processes that led to coordinated deployments of 3 training programs for reducing unnecessary labor.
Graduate Research Assistant
I-Cube Lab
08.2021 - 12.2022
- Collaborated with multidisciplinary teams of +10 researchers to enhance research objectives and achieve project milestones for +15 projects.
- Establishing clear timeline expectations and managed roles, and responsibilities for research that led to approval of 2 original research proposals.
Program Assistant
Penn Asian Senior Services, Evergreen Center
04.2020 - 11.2020
- Developed business requirements of +10 programs through thorough research and analysis of industry trends linked COVID-19 regulations.
- Established clear channels for information sharing and implemented time-saving strategies for logistical operations, allowing meal delivery program to reach full capacity and appear on local news.
- Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
Undergraduate Research Assistant
CSI Lab & Resilience Lab
08.2018 - 12.2019
- Enhanced research outcomes for 2 projects by providing written communication of research process flaws and actionable insights into solutions while completing approximately 200 hours of content analysis.
- Completed +40 hours of comprehensive literature reviews and academic writing for 1 project, managing time effectively to meet deadlines.
Education
Master of Science - Industrial And Organizational Psychology
Salem State University
Salem, MA12.2022
Master of Science - Psychology
Washington State University
Pullman, WA12.2019
Skills
- Computer Skills (SPSS, STATA, RStudio, NVIVO, Qualtrics, MS Office)
- Interpersonal & Relationship Building
- Written Communication
- Continuous Improvement & Organizational Development
Timeline
Consultant
Opinion Dynamics Corporation
02.2023 - Current
HR Program Development Co-op
Massachusetts Department of Transportation
06.2022 - 12.2022
Graduate Retention Fellow
Salem State University, Retention Services
08.2021 - 02.2023
Graduate Research Assistant
I-Cube Lab
08.2021 - 12.2022
Program Assistant
Penn Asian Senior Services, Evergreen Center
04.2020 - 11.2020
Undergraduate Research Assistant
CSI Lab & Resilience Lab
08.2018 - 12.2019
Master of Science - Industrial And Organizational Psychology
Salem State University
Master of Science - Psychology
Washington State University
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