Dynamic Professional with a proven track record at Hyundai Transys Georgia Powertrain, Inc., excelling in inventory replenishment and fostering visitor relations. Bilingual in English and Korean, I effectively enhanced customer satisfaction and streamlined procurement processes, achieving cost reductions while maintaining high-quality service standards.
Overview
8
8
years of professional experience
2
2
Languages
Work History
General Assistant
Se Jong LLC
10.2024 - 06.2025
Supported daily operations, ensuring smooth workflow and increasing overall productivity.
Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
Responded to telephone, email and in-person customer inquiries.
Fostered a positive work environment through proactive problem-solving approaches.
Reduced operational costs with prudent budget management and resource allocation.
Developed strong relationships with external vendors, leading to cost-effective procurement deals for supplies and equipment.
Collaborated closely with other departments to support their specific needs while fostering cross-functional teamwork within the organization.
Monitored office inventory levels, replenishing stock efficiently while minimizing waste or excess spending on supplies.
Collaborated with finance teams to reconcile payments and resolve discrepancies related to imports transactions.
Accepted and processed supply requests from staff, and placed orders per procedures.
Conducted research, identifying potential vendors and better pricing options.
Collaborated with internal departments to identify and manage demand for material and services.
Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
Streamlined communication between international business partners by providing precise interpretation services during meetings and conferences.
Assisted foreign language-speaking clients with inquiries.
Interpreted conversations between foreign language-speaking clients and others.
Quality Specialist
Hyundai Transys Georgia Powertrain, Inc.
02.2022 - 07.2024
Reduced operational costs with prudent budget management and resource allocation.
Developed strong relationships with external vendors, leading to cost-effective procurement deals for supplies and equipment.
Collaborated closely with other departments to support their specific needs while fostering cross-functional teamwork within the organization.
Monitored office inventory levels, replenishing stock efficiently while minimizing waste or excess spending on supplies.
Collaborated with finance teams to reconcile payments and resolve discrepancies related to imports transactions.
Accepted and processed supply requests from staff, and placed orders per procedures.
Conducted research, identifying potential vendors and better pricing options.
Collaborated with internal departments to identify and manage demand for material and services.
Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
Streamlined communication between international business partners by providing precise interpretation services during meetings and conferences.
Assisted foreign language-speaking clients with inquiries.
Interpreted conversations between foreign language-speaking clients and others.
Food Service Worker
Sora's Kitchen
08.2017 - 03.2019
Helped customers find specific products, answering questions and offering advice
Smoothly processed incoming orders, handling over 70-80 transactions per day with exceptional accuracy
Learned roles or other departments to provide coverage and keep store operational
Trained new team members in cash register operation. Stock procedures and customer service
Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt service
Updated repeat customers on menu changes and updates to maintain quality service relationships
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
Completed opening and closing checklists, including trash, safeguarding alcohol and polishing silverware
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Checked order accuracy and food quality before delivering to customers
Assisted kitchen staff with food counts by determining number of items required for complete service
Director of Financial Administration II- Professional Education at Georgia Institute of TechnologyDirector of Financial Administration II- Professional Education at Georgia Institute of Technology