Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Interpark Global Corporation
Cho Mi Young
07.2022 - 12.2023
Directed and supported staff with business registrations and other legal requirements.
Developed strategies for court proceedings and negotiations.
E Sarang Dentistry
Dr.choi
03.2021 - 04.2022
Interacted with customers by phone, email, or in-person to provide information.
Sorted and organized files, spreadsheets, and reports.
Helped meet changing demands by recommending improvements to business systems or procedures.
Observed packing operations to verify conformance to specifications.
Scheduled, rescheduled, and cancelled appointments for dental patients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Helped patients complete necessary medical forms and documentation.
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
Received and routed laboratory results to correct clinical staff members.
Assisted with medical coding and billing tasks.
Placed new supply orders, managed inventory and restocked clerical spaces.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Secretary
Jenny Nam
02.2023 - Current
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies.
REGISTERED NURSE- PRE ADMISSIONS REHAB SPECIALIST at Rancho Los Amigos National Rehabilitation CenterREGISTERED NURSE- PRE ADMISSIONS REHAB SPECIALIST at Rancho Los Amigos National Rehabilitation Center