EUNICE ANTUNES BRITO
New Bedford,USA
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Demonstrated excellent communication and interpersonal skills to liaise with clients from diverse cultural backgrounds.
Overview
7
7
years of professional experience
Work History
Interpreter
Baystate
Boston, MA
12.2024 - Current
- Demonstrated excellent communication and interpersonal skills to liaise with clients from diverse cultural backgrounds.
- Maintained confidentiality at all times during the interpretation process as per professional standards.
- Summarized and provided detailed information while remaining true to the original meaning.
- Provided effective translation services for documents, audio recordings and video materials in both languages.
Process Assistant
Amazon inc
Fall River, MA
09.2018 - Current
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
- Responded to advanced issues with professional and relationship-focused approach.
- Ensured accuracy of documents by conducting regular audits and reviews against established standards.
Front Desk Receptionist
Fabricare Cleaners
Norwell, MA
09.2018 - 12.2019
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Updated client contact information regularly in order to keep accurate records of communications sent out.
Education
Quincy College
Quincy, MA09.2018
Skills
- Bilingual
- Problem solving
- Customer Service
- Scheduling
- Human resources support
- Bilingual interpretation
- Medical Interpreter
- Medical Terminology
Languages
- Cape Verdean Creole, Fluent
- Português, Fluent
Timeline
Interpreter
Baystate
12.2024 - Current
Process Assistant
Amazon inc
09.2018 - Current
Front Desk Receptionist
Fabricare Cleaners
09.2018 - 12.2019
Quincy College
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