Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Eunice Choi

Flushing,USA

Summary

Express your goal as a service-oriented professional in the Korean restaurant industry.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Server & Manager

Kori Restaurant
03.2015 - 12.2018
  • For a Korean restaurant service bar manager and server resume focused on customer service, consider highlighting:
  • Emphasize roles that showcase your customer service skills
  • Highlight any leadership experience as a bar manager or in a server role
  • Customer service excellence
  • Multilingual abilities if applicable
  • Knowledge of Korean cuisine and cultural nuances
  • POS system proficiency
  • Team leadership and collaboration
  • Opened as key holder, server, bartender, phone orders, and daily multitasking lunch management as well as duties with operating a functional environment for guests

Server / Cocktail Server

Jekyl and Hyde
01.2006 - 05.2012
  • Proficient in crafting a diverse range of cocktails with precision and creativity
  • Demonstrated ability to recommend and suggest personalized drink options based on customer preferences
  • Proven success in upselling premium and specialty beverages, contributing to increased revenue
  • Ability to promote signature cocktails and seasonal offerings to enhance the customer experience
  • Consistently received positive customer feedback for providing attentive and personalized service
  • Created a welcoming atmosphere at the bar, encouraging repeat business and building a loyal customer base
  • Managed busy shifts effectively, ensuring timely service and maintaining a high level of customer satisfaction
  • Handled multiple drink orders simultaneously, demonstrating efficiency during peak hours
  • Worked seamlessly with kitchen and bar staff to ensure smooth coordination of orders and timely delivery to customers
  • Contributed to a positive team culture, fostering effective communication and collaboration among staff members
  • Successfully navigated diverse customer preferences and adapted service style to meet the unique atmosphere of Jekyll and Hyde Pub
  • Excelled in providing exceptional customer service by anticipating needs and going the extra mile to ensure a memorable dining experience
  • Resolved customer concerns promptly and professionally, turning potential issues into positive interactions
  • Demonstrated a comprehensive understanding of the menu, including ingredients, preparation methods, and food pairings
  • Guided customers through menu choices, offering recommendations based on individual contributions as a Cocktail Server and Server at Jekyll and Hyde Pub

Server / Cocktail Server

Tupelo Grill
08.2004 - 12.2005
  • Delivered a high standard of service in a fine dining setting, ensuring a memorable and sophisticated experience for guests
  • Received commendations for attentive and personalized customer care
  • Developed a deep understanding of the menu, including ingredients, preparation techniques, and wine pairings
  • Effectively communicated menu details to guests, providing recommendations based on their preferences
  • Demonstrated meticulous attention to detail in table setup, presentation, and overall dining ambiance
  • Consistently maintained a polished and organized appearance in alignment with the upscale atmosphere of Tupelo Grill
  • Proficient in recommending and serving fine wines and beverages, enhancing the overall dining experience
  • Knowledgeable about wine regions, varietals, and optimal pairings with different dishes
  • Thrived in the fast-paced environment characteristic of NYC service, managing time effectively to ensure prompt and seamless service
  • Demonstrated an understanding of diverse clientele in NYC, adapting service style to cater to the cosmopolitan and multicultural atmosphere
  • Handled VIP and celebrity guests discreetly and professionally, respecting their privacy while providing an elevated level of service
  • Proactively addressed customer concerns and resolved issues to ensure a seamless dining experience

Bottle Service / Cocktail Server

Fredericks Lounge
06.2002 - 03.2004
  • Consistently provided top-tier, 5-star service to discerning clientele at Fredericks Lounge
  • Maintained a polished and sophisticated demeanor to enhance the upscale atmosphere
  • Demonstrated expertise in crafting and presenting high-end cocktails with precision and flair
  • Specialized in upscale and signature drink offerings, contributing to the exclusive ambiance of the lounge
  • Successfully served VIP and high-profile guests with discretion and professionalism
  • Established rapport with regular patrons, enhancing their experience and fostering repeat business
  • Possessed an in-depth knowledge of premium wines and champagnes, offering expert recommendations to enhance the dining experience
  • Skillfully opened and served champagne, adhering to the highest standards of service
  • Mastered the art of tableside presentation, engaging guests with a detailed description of cocktails and creating a memorable experience
  • Paid meticulous attention to detail in maintaining the cleanliness and aesthetic appeal of the bar and serving areas
  • Collaborated seamlessly with bartenders, kitchen staff, and fellow servers to ensure a cohesive and efficient service flow
  • Successfully managed service during exclusive events and private functions, catering to the specific needs of high-end clientele

Education

High School Diploma - GED Diploma

Rio salado college
12.2002

Skills

  • Bartending
  • Chef
  • Customer Insights
  • Fine Dining Restaurant
  • Grilling
  • Customer service
  • Cleanliness standards
  • Professional appearance
  • Guest engagement
  • Cash handling
  • Exceptional customer service
  • Strong work ethic

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Certification

  • Food Handler Certificate
  • Valid Driver's License

Languages

English
Full Professional
Korean
Full Professional

Timeline

Server & Manager

Kori Restaurant
03.2015 - 12.2018

Server / Cocktail Server

Jekyl and Hyde
01.2006 - 05.2012

Server / Cocktail Server

Tupelo Grill
08.2004 - 12.2005

Bottle Service / Cocktail Server

Fredericks Lounge
06.2002 - 03.2004

High School Diploma - GED Diploma

Rio salado college

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Eunice Choi