Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Eunice Gallman

Coconut Creek ,FL

Summary

Dynamic Design Consultant with a proven track record at Ethan Allen, excelling in client communication and strategic thinking. Expert in AutoCAD and Adobe Creative Suite, I deliver innovative design solutions that enhance functionality and aesthetics. Committed to exceptional customer service, I foster strong client relationships, ensuring projects meet unique needs and exceed expectations.

Original Design Consultant with talents in creating new designs in a team environment or independently. Skilled in completing special orders, scheduling, invoicing, and various office tasks. Specialties include meeting high sales goals, presenting various design options and keeping customer service at its highest.

Overview

2021
2021
years of professional experience

Work History

Design Consultant

Ethan Allen
  • Collaborated with clients to define design preferences and requirements.
  • Developed detailed design plans using AutoCAD and design software.
  • Assisted in selecting materials, fabrics, and finishes for projects.
  • Conducted site visits to ensure alignment between designs and client expectations.
  • Provided exceptional customer service by addressing inquiries and concerns promptly.
  • Created compelling visual presentations to communicate design concepts effectively.
  • Maintained project timelines to ensure timely completion of design initiatives.
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Developed innovative design concepts to meet clients'' unique needs and preferences.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Optimized space planning for improved functionality in both residential and commercial spaces.
  • Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
  • Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
  • Prepared original and relevant options for clients suitable to individual requirements.

Sales Associate

Sally Beauty
07.2013 - 03.2020
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained store presentation standards by organizing merchandise and ensuring cleanliness.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Collaborated with team members to restock shelves and manage inventory levels effectively.
  • Learned product features and benefits to provide knowledgeable support to customers.
  • Adapted quickly to changing priorities in a fast-paced retail environment, demonstrating flexibility.

Sales Associate

American Signature Furniture
08.2010 - 03.2012

Help customers find the products that best suits their needs.

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Bloomingdale's
08.1990 - 03.1996
  • Supported promotional activities by setting up displays and communicating sales information to customers.
  • Engaged in training sessions to develop sales techniques and improve customer service skills.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

Architectural Drafting

Miami Dade College
Miami, FL

Diploma - Fine Arts

Jamaica Shool of Art
Kingston, WA
07.1975

Skills

  • Great attention to detail
  • Strategic thinking
  • Adobe creative suite
  • Web design proficiency
  • Client communication
  • Interactive design
  • Customer needs assessment
  • Computer literate

Timeline

Sales Associate

Sally Beauty
07.2013 - 03.2020

Sales Associate

American Signature Furniture
08.2010 - 03.2012

Sales Associate

Bloomingdale's
08.1990 - 03.1996

Design Consultant

Ethan Allen

Architectural Drafting

Miami Dade College

Diploma - Fine Arts

Jamaica Shool of Art
Eunice Gallman