Eunice Hernandez
Chef de Partie, Garde Manger/Banquets/St Regis Hotel
Glenwood Springs,CO
Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Responsible Associate offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Well-organized Chef De Partie bringing over 20 years of experience, upbeat nature and expertise in food preparation. Superior skills in organizing ingredients, minimizing waste and sanitizing kitchen surfaces. Motivated team player with history of working with little oversight to optimize performance. Dedicated Deli Associate offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible Supervisor offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Experienced Chef De Partie brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Motivated Chef De Partie offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cook position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements. Motivated Banquet Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Personal Assistant
Independent Employer
06.2022 - 12.2022
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Facilitated transportation to and from appointments.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
Deli Associate
Roxy's Market
08.2020 - 01.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Created appealing food arrangements for party trays and specialized orders.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared salads, soups and sandwiches for customers.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Private Chef
Independent
03.2020 - 08.2020
- Created customized meal plans based on client dietary restrictions and preferences.
- Shopped for ingredients.
- Prepared and cooked considerable numbers of meals per week for groups and families.
- Safely packaged and labeled each individual meal.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Interacted with guests to obtain feedback on product quality and service levels.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Met with client and discussed preferred meals, dietary restrictions and food allergies.
- Shopped at specialty grocery stores to obtain ingredients needed for food preparation.
- Studied cultures and cuisines of various areas around world in effort to prepare authentic dishes.
- Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Modified recipes to suit preferences and dietary restrictions of household.
- Sanitized kitchen surfaces and equipment and cleaned grills, griddles and ovens.
Chef De Partie
St. Regis Hotel
12.1999 - 02.2020
- Maintained well-organized mise en place to keep work consistent.
- Rotated stock to use items before expiration date.
- Plated meals paying special attention to garnishes and overall presentation.
- Operated all kitchen equipment safely to prevent injuries.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Complied with portion and serving sizes as per restaurant standards.
- Prepared items for roasting, sautéing, frying and baking.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Sanitized all counters properly to prevent food-borne illness.
- Modernized work processes to reduce guest wait times and boost daily output.
- Cooked memorable dishes that brought new customers into establishment.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Sliced fruit and vegetables for salads, entrees and desserts and stored in crisper.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Maintained up-to-date knowledge of current culinary trends and techniques.
- Acted as head chef when required to maintain continuity of service and quality.
- Collaborated with staff members to create meals for large banquets.
- Planned and directed high-volume food preparation in fast-paced environment.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Monitored food and labor costs to verify budget targets were met.
- Led daily staff meetings to communicate expectations and review safety procedures.
- Coordinated with team members to prepare orders on time.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Disciplined and dedicated to meeting high-quality standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Evaluated food products to verify freshness and quality.
- Monitored food production to verify quality and consistency.
- Utilized culinary techniques to create visually appealing dishes.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Modified recipes to accommodate dietary restrictions and allergies.
- Participated in food tastings and taste tests.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Banquet Server
St Regis Hotel
05.2014 - 05.2019
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Maintained flexible work schedule to meet event needs.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Served meals to customers according to established guidelines.
- Maintained clean and safe work environment.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Replenished condiments and other supplies at tables and service bars.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Room Service Attendant
St Regis Hotel
08.2012 - 12.2012
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Protected guests by following proper food handling procedures.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Inspected dishes and utensils for cleanliness.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Education
No Degree - Accounting
Universidad Del Golfo
Veracruz, MexicoSkills
- Safe Food Handling Practices
- Cleanliness and Sanitation
- Inventory Rotation
- Proper Food Handling
- Food Preparations
- Workplace Safety
- Recruiting and Training
- Customer Engagement
- Portion Standards
- Special Events
- Hospitality
- Plating and Presentation
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Personal Assistant
Independent Employer
06.2022 - 12.2022
Deli Associate
Roxy's Market
08.2020 - 01.2022
Private Chef
Independent
03.2020 - 08.2020
Banquet Server
St Regis Hotel
05.2014 - 05.2019
Room Service Attendant
St Regis Hotel
08.2012 - 12.2012
Chef De Partie
St. Regis Hotel
12.1999 - 02.2020
No Degree - Accounting
Universidad Del Golfo
Similar Profiles
Shelby SmartShelby Smart
Color and Extension Specialist at Independent EmployerColor and Extension Specialist at Independent Employer
Cameron HindsCameron Hinds
Carpenter's Assistant at Independent EmployerCarpenter's Assistant at Independent Employer
FRANKIE JARVISFRANKIE JARVIS
Personal Assistant at Independent EmployerPersonal Assistant at Independent Employer
Yara DiazYara Diaz
Independent Cleaning Service at Independent EmployerIndependent Cleaning Service at Independent Employer
Evan HeylEvan Heyl
Project Engineer at Heyl ConstructionProject Engineer at Heyl Construction