Eunice maina
Louisville,KY
Summary
Dynamic Medical Technician with a proven track record at Awakenings Of Bel Air, excelling in direct patient care and effective communication. Skilled in immunohistochemical testing and quality control procedures, I fostered long-lasting relationships with residents while enhancing patient satisfaction through attentive service and meticulous documentation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Technician
Awakenings Of Bel Air
02.2025 - 09.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Assisted in daily setup and breakdown of dining room, maintaining cleanliness and organization.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Handled guest inquiries and complaints with professionalism and efficiency.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
- Replenished table, wait staff and kitchen supplies.
- Checked on needs of each table and retrieved additional items.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Dining Room Server
Stonebridge County Club
01.2024 - 01.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Assisted in daily setup and breakdown of dining room, maintaining cleanliness and organization.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Handled guest inquiries and complaints with professionalism and efficiency.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
- Replenished table, wait staff and kitchen supplies.
- Checked on needs of each table and retrieved additional items.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Medical Technician
Shednah Healthcare Services Training Center
Bel Air, MD02.2025
Diploma in Hotel Management - Hotel Management
Kenya Utalii College
Nairobi, Kenya 08.2021
Skills
- Direct patient care
- Patient interaction
- Immunohistochemical testing
- Medical record documentation
- Patient monitoring
- Quality control procedures
- Medication administration
- Technical report writing
Certification
- Diploma in Hotel Management
- Certificate in Medical Technician
- Recommendation letter
Timeline
Medical Technician
Awakenings Of Bel Air
02.2025 - 09.2025
Dining Room Server
Stonebridge County Club
01.2024 - 01.2025
Medical Technician
Shednah Healthcare Services Training Center
Diploma in Hotel Management - Hotel Management
Kenya Utalii College