Eunice Mateo
Henderson,NV
Summary
Experienced with patient assessment, care coordination, and case management. Utilizes clinical knowledge to develop and implement effective care plans. Track record of enhancing patient outcomes through meticulous care planning and follow-up.
Overview
2026
2026
years of professional experience
Work History
Registered Nurse Case Manager
Insight Disability
03.2025 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
NEONATAL INTENSIVE CARE UNIT (NICU) PRECEPTORSHIP
Summerlin Hospital
- 02.2024
- Assisted with patient care for high-risk newborns in a Level III NICU, monitoring vital signs and oxygen saturation levels and neurological development.
BEHAVIORAL HEALTH DEPARTMENT CLINICALS
Southern Hills Hospital & Medical Center
- 12.2023
- Observed and assisted registered nurses and healthcare professionals in providing direct patient care.
ADULT HEALTH II (MOU, MPU, AND MICU) CLINICALS
Sunrise Hospital
- 09.2023
- Assisted with patient care tasks such as passing medication, monitoring vitals and recording.
- Showed efficient use of clinical approaches to ensure patient's safety.
- Collaborate with the healthcare team to ensure adequate care coordination.
WOMEN'S HEALTH DEPARTMENT CLINICALS
Southern Hills Hospital
- 07.2023
- Assisted with patient care tasks such as passing medications, monitoring vitals and recording patient's behavior under the supervision of a registered nurse.
- Showed efficient use of clinical approaches to ensure patient's safety.
- Demonstrated proper techniques for procedures such as injections, IV therapy and urinary catheterization.
REFERRAL MANAGEMENT DEPARTMENT
Nellis Air Force Base
01.2021 - 05.2023
- Licensed Practical Nurse
- Referral Management Specialist
- Reviews referral for administrative, clinical completeness and appropriateness.
- Validates requested medical service and authorizes surgery/medical procedures, laboratory and radiology.
- Collaborates with Tricare Regional Office Clinical Liaison and MTF Liaison to address any process issues.
- Coordinates with specialty referral clinics to obtain special patient instructions required prior to appointment.
- Reviews and enters first right-of-refusal referrals into database.
- Determine patient eligibility for services based on capability.
ORTHOPEDICS SURGERY DEPARTMENT
Sutter Health
08.2018 - 09.2020
- Licensed Vocational Nurse
- Assist patients in scheduling surgeries in both San Carlos Surgery Center and Sequoia Hospital.
- Pre-op and evaluate patients for surgeries.
- Order pre-op tests for patients.
- Assist patients with post-op instructions.
- Triage patient's phone calls and messages.
- Follow up on surgery authorizations.
- Setup peer to peer review.
MEDICAL SPECIALTY DEPARTMENT
Sutter Health
10.2017 - 08.2018
- Licensed Vocational Nurse Float
- Prepare patient for minor medical procedure.
- Catheter insertion and removal.
- BCG therapy administration.
- Percutaneous Tibial Nerve Stimulation.
- Sign orders for patient's medication and radiology test.
- Schedule patients for surgeries.
- Identify purpose of visit.
- Provide pre-op and post-op instructions for patients.
Medical Assistant
Silicon Valley Cardiology
06.2015 - 10.2017
- Responsible for performing EKG's.
- Verification of medications with patients.
- Insurance authorization for medications.
- Routing lab results to patient's charts.
- Apply zio patches and holter monitors to patients.
Education
Accelerated Bachelor of Science - Nursing
Roseman University
Henderson, NVSkills
- Direct patient care
- Care coordination
- Patient assessments
- Discharge planning
- Case evaluation
- Home care management
- Service coordination
- Patient care planning
- Resource utilization
- Patient counseling
- Clinical assessment
- Care plan development
- Patient management
Timeline
Registered Nurse Case Manager
Insight Disability
03.2025 - Current
REFERRAL MANAGEMENT DEPARTMENT
Nellis Air Force Base
01.2021 - 05.2023
ORTHOPEDICS SURGERY DEPARTMENT
Sutter Health
08.2018 - 09.2020
MEDICAL SPECIALTY DEPARTMENT
Sutter Health
10.2017 - 08.2018
Medical Assistant
Silicon Valley Cardiology
06.2015 - 10.2017
BEHAVIORAL HEALTH DEPARTMENT CLINICALS
Southern Hills Hospital & Medical Center
- 12.2023
ADULT HEALTH II (MOU, MPU, AND MICU) CLINICALS
Sunrise Hospital
- 09.2023
WOMEN'S HEALTH DEPARTMENT CLINICALS
Southern Hills Hospital
- 07.2023
NEONATAL INTENSIVE CARE UNIT (NICU) PRECEPTORSHIP
Summerlin Hospital
- 02.2024
Accelerated Bachelor of Science - Nursing
Roseman University
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