Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EUNICE MOHIKA

HAVERHILL,MA

Summary

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in computer systems.

Overview

15
15
years of professional experience

Work History

Physician Compliance

Comfort Home Care
Methuen, Ma
01.2020 - Current
  • Distribute Plan of Care and Interim Orders for patient service through different provider portals.
  • Manage incoming electronic faxes and distribute them to intake and nursing supervisors.
  • Create profiles for MDs and add them to our database at the nurses' request.
  • Assist in Spanish Interpreting for all staff.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Interacted and communicated easily with department personnel and public.
  • Uploaded records to patient's individual vault.
  • Maintained patient confidence by keeping patient records information confidential.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Delivered charts to assigned areas of facilities by following established routing procedures.

Medical Office Administrative Assistant

Methuen Podiatry Associates
Methuen, MA
01.2019 - 01.2020
  • Manage daily schedule and all daily changes in E-clinical works on the computer systems.
  • Register patients and gather and update all insurance and demographic information
  • Answer incoming calls, address or distribute to adequate departments.
  • Reconcile medical records upon completion of the visit.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Developed and managed accurate and confidential patient records.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Enhanced office productivity by handling high volume of callers per day.
  • Supported providers in outpatient medical office through coordinating administrative operations.

Surgical //Administrative Assistant/Scheduler Coordinator

Andover Surgery Center/ Steward Holy Family Hospital
Andover, MA
01.2008 - 12.2018
  • Business office forefront contact person for all facility staff and Physicians.
  • Scheduled surgical cases using the Meditec computer program and arrange surgical schedules.
  • Obtained and verified all personal information and assured all was up to date.
  • Prepared surgical binders with appropriate documentation.
  • Assisted patients with Spanish interpretations in the documentation and registration process.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Provided all facility staff/surgeons and anesthesiologists with Spanish interpretation.
  • Expertly managed planning, scheduling and coordination of outpatient procedures.

Education

Certified Medical Office Administrative Assistant (Graduated -

Northern Essex Community College
2018

Skills

  • Professional Highlight:
  • Exceptional ability to deal with adverse situations maturely to resolve conflicts
  • Highly Motivated
  • Interpersonal Skills
  • Bilingual
  • Critical Thinking
  • Collaboration or Teamwork
  • Supporting Physician Needs

Languages

Spanish
Full Professional

Timeline

Physician Compliance

Comfort Home Care
01.2020 - Current

Medical Office Administrative Assistant

Methuen Podiatry Associates
01.2019 - 01.2020

Surgical //Administrative Assistant/Scheduler Coordinator

Andover Surgery Center/ Steward Holy Family Hospital
01.2008 - 12.2018

Certified Medical Office Administrative Assistant (Graduated -

Northern Essex Community College

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EUNICE MOHIKA