Eunice Nkansah-Boateng

Leadership & Oversight: Provide leadership and management of a designated work area while supervising front-line employees in a fast-paced operational environment, ensuring alignment with company standards and operational goals.

Safety & Compliance: Serve as the subject matter expert on safety protocols and operational procedures; ensure adherence to regulatory and company guidelines while fostering a culture of safety among team members.

Team Development: Lead training and development initiatives for front-line employees, enhancing their skills to deliver consistent and exceptional customer service while maintaining product quality.

-Operational Consistency: Drive operational excellence through standard work processes and continuous improvement initiatives, ensuring consistent service and product delivery.

-Engagement & Performance Management: Actively engage with team members to review performance metrics, fostering their commitment to achieving operational goals in line with company guidelines and union agreements.

• Prepared estimates used by management for purposes such as planning, organizing and scheduling work
• Provided accurate estimates by defining scope, timelines, potential setbacks and limitations
• Collected historical cost data to estimate costs for current or future products
• Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data
• Provided leadership and oversight in operational areas, ensuring front-line employees delivered excellent customer service and quality products in line with company guidelines.
• Developed accurate project estimates by defining scope, timelines, and potential setbacks, collaborating with management to align operations with business objectives.
• Engaged with front-line employees to review performance metrics and encourage commitment to company protocols, fostering teamwork and accountability.
• Supported continuous improvement processes and assessed work assignments to optimize team performance and meet daily operational goals.
• Conducted investigations and technical guidance related to performance, safety incidents, and complaints, applying structured problem-solving methods to resolve issues.
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
• Interacted with key client management to gather information, resolve audit-related problems and make recommendations for business and process improvements

• Assessed financial statements and records.
• Delivered auditing services in compliance with GAAS (Generally Accepted Auditing Standards), contributing to improvements in operational efficiencies.
• Collaborated with businesses to enhance financial processes and provide recommendations for operational and financial improvement.
• Worked audit engagements for industries in engineering, manufacturing, non-profit and human resources
• Inspected general ledger for accuracy
• Reviewed and assessed accounting systems and business controls

• Assisted in planning and executing audits while reviewing financial data systems for compliance and accuracy, identifying risks and proposing corrective actions.
• Worked audit engagements for industries in engineering, manufacturing, non-profit and human resources
• Reviewed accounting clients' financial data systems to determine functional compliance
• Completed planning, budgeting, and fieldwork and for audit engagements
• Inspected general ledger for accuracy
• Identified various risks and errors in accounts to propose corrective action to client management