Eunice Onyelobi, MBA

• Led strategic planning and execution of product development for an innovative social media platform and app, aligning strategies with organizational goals and monitoring industry trends.
• Oversaw product design and roadmap and coordinated aspects of development and rollout.
• Managed cross-functional teams through the design, development, and successful deployment of software products, ensuring on-time, on-budget delivery, and meeting quality standards.
• Translated information highly technical in nature to investors and senior staff and aligned product strategy with the market.
• Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
• Drew from market data to assess product health and drive success.
• Continuously improved development processes, methodologies, and tools to enhance efficiency and product quality.
• Defined, measured, tested with UAT, and monitored key performance indicators (KPIs) to evaluate product success, user engagement, and revenue growth.
• Drove product enhancement by incorporating user feedback, staying current with industry trends, and adopting emerging technologies.
• Oversaw and optimized business processes supporting software development, launch, and ongoing operations.
• Identified and managed strategic partnerships to enhance the platform's features, user base, and monetization opportunities.
• Leveraged a strong background in sales and business management to align the product with market demands and drive revenue generation.

• Project manage strategic deals and agreements in Linkedln's Global Business Organization (GBO)-Marketing Solutions segment while ensuring operational excellency, digital transformation, and client satisfaction.
• Served as both a program and project manager depending on business needs to mitigate friction points within sales processes, make recommendations, and/or run project improvements to accelerate deal velocity, sales effectiveness, and drive revenue and value across our global organization.
• Impacted LinkedIn’s Global Diversity, Inclusion, & Belonging Initiative as a Global Insights Lead. Used analytics and innovative data collection methods to gather data-driven insights from internal employees to make informed decisions and drive improved employee interactions/experiences
• Provide strategic vision, coaching, and direction in developing and leading an operations-focused team of Senior Deal Strategists alongside the regional manager.
• Designed and executed effective go-to-market strategies to streamline sales cycles and operationalized product offerings for the marketing solution's line of business.
• Spearheaded automation initiatives for manual deal processes in collaboration with senior strategists and sales managers, enhancing operational efficiency.
• Educated segment managers and sellers on Salesforce functionalities and provided high-level consultative support to expedite and execute order-to-cash processes and advertising campaign planning
• Championed system updates and closed communication gaps as an operations subject matter expert (SME) for an immediate multi-level ICs team, optimizing contractual efficiencies.
• Managed diverse cross-functional partners daily, ensuring the successful quarterly closure of deals exceeding $20M, involving Pricing, Legal, Revenue, Agency, Credit, Billing, Tax, and Collections.
• Provided high-level consultative support and education to segment managers and sellers, streamlining Salesforce functionalities, order-to-cash processes, and advertising campaign planning.
• Led a comprehensive overhaul of global deal desk training materials, benefiting both sales talent and deal desk team members, in partnership with the Sales Enablement team, aimed at improving onboarding procedures. Headed training and development initiatives using MindTickle and Articulate 360
• Scaled long-term relationships with LinkedIn’s marketing solution clients and agency stakeholders by partnering with sales account executives to strategically package deal incentives, identify risks, and increase value-add from the company

(Administration)

• Strategically guided comprehensive administration, operations, and technology programs and projects in the capacity of an executive leader, fostering efficiency and achieving organizational objectives.
• Proficiently oversaw two departments, supervising a team of 16 direct reports encompassing Finance and Administrative Personnel. Conducted monthly supervisions, offering targeted coaching and ensuring alignment with strategic projects.
• Collaborated with the CEO, Financial Consultant, Clinical Director, Medical Director, and Grants Writer to spearhead comprehensive grant management efforts. Proactively fostered new partnerships and played a pivotal role in orchestrating monthly fundraising initiatives to drive organizational revenue growth and program sustainability.
• Delivered comprehensive quarterly updates on the status of administration, operations, and technology programs, projects, and initiatives to the esteemed Board of Directors.
• Safeguarded the company's licensure, contracts, and certifications by meticulously overseeing the renewal process, guaranteeing unwavering corporate compliance. Upheld stringent CDC standards and accreditation through rigorous audits and surveys.
• Acted as a key liaison facilitating communication between the agency and elected officials, adeptly drafting and managing correspondences to ensure effective and impactful engagement.
• Managed HR tasks, including recruitment, onboarding, policy creation, and revamp of the Employee Handbook, Code of Conduct, and Strategic Plan.

(Operations)

• Acted as Interim Chief Financial Officer to direct organizational finance management in collaboration with a contracted Financial Consultant, scrupulously reviewing monthly financial statements, cash flow reports, AP/AR payments, MCO insurance billing, and secondary inspection of weekly cash payments to ensure optimal fiscal health and transparency.
• Analyzed data related to administrative costs and spending trends to prepare budgets for programs/projects.
• Streamlined data access with financial reports and Google Sheets for CEO and other company executives.

(Technology)

• Initiated and autonomously spearheaded a comprehensive overhaul of technology systems in collaboration with the third-party vendor, ProvenIT. Achieved the standardization of technology compliance to meet rigorous healthcare regulations.
• Led as Program Manager for a year-long, multifaceted initiative involving multiple phases and rollouts encompassing both hardware and software projects, demonstrating adept project management skills and ensuring successful outcomes.

• Oversee 6 mainline Chicago terminals/locations and switch industries as a transportation professional, including outbound and inbound freight, 100+ crew members, and yard managers
• Experience supervising large workforce, particularly in a union environment
• Perform rule checks/compliancy, efficiency tests, and handling conflict amongst employees
• Travel 50%. Weekly travel and company expenses utilizing Concur platform for expense reports
• Planning strategically with upper-level management to reduce railroad costs while retaining talent, handling a budget, and maximizing terminal operations
• Received extensive management training to enhance leadership skills helping control larger-scale operations. Various certifications.

• Provided expertise in IT/SaaS solution-based sales for Small Businesses within the Chicago Metropolitan territory, equipping companies with IT products and value-added services to enable cloud-driven infrastructures
• Completion of a 3-year extensive sales education training/coaching program to prepare for high-yield contracts and acquiring new businesses in the segment
• Consecutively exceeded sales quota for 4 quarters in FY18
• Managed a book of business valued at over $1 million, leveraging a portfolio of 1400+ vendor products and solutions.
• Conducted comprehensive, in-person quarterly business reviews and presentations with C-Suite executives and key stakeholders from partner companies. Skillfully outlined strengths and identified opportunities for exponential growth, fostering a collaborative environment to enhance our strategic partnership.
• Acted as a trusted advisor for multiple clients with daily cloud-based consultative management of brand-agnostic solutions
• Successfully oversaw several cross-functional vendors during simultaneous projects, ensuring timely deadlines and deal closures.
• Engaged in daily collaborations with external Channel Managers from diverse brands, working seamlessly alongside internal solutions architects and product managers to ensure synergy and alignment in achieving strategic objectives.
• Utilized internal organizational resources and software applications to track and schedule partner trainings, virtual customer conference meetings, domestic travel for client onsite visits, Data Center red-carper tours, and keep records of expense reports.

• Screened calls and emails and initiated actions to respond or direct messages for managers regarding marketing deals and initiatives.
• Answered and organized a high volume of phone calls and email inquiries.
• Organized and coordinated conferences and monthly meetings with local and regional company executives.
• Processed travel expenses and reimbursements for the Chief Marketing Officer (CMO).
• Updated spreadsheets and created presentations to support executives and boost team productivity.