Attentive and personable secretary bringing 4 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Sortation Associate
Amazon Com Services LLC
8 2022 - Current
Loan Assistant
Atlas Credit Company, Inc.
05.2022 - 08.2022
Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Secretary
Bella Estanzia Custom Homes LLC
05.2017 - 06.2021
Entered data into Excel system and updated customer contacts with information to keep records current.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Developed and updated spreadsheets and databases to track, analyze and report on performance.
Produced accurate office files, updated spreadsheets.
Ensured that the company was paying its employees both accurately and on time by collecting and organizing spreadsheets and entering employee information and pay periods into the computer.