Eunice Rivera
York,PA
Summary
Proven HR professional with a track record of enhancing employee retention and fostering a culture of diversity and inclusion at UNFI, United Natural Foods. Skilled in benefits administration and conflict resolution, I've effectively developed strategies boosting organizational development. My expertise in HR analytics and interpersonal skills has driven significant improvements in workforce satisfaction and productivity. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR Associate Business Partner
UNFI, United Natural Foods
10.2023 - Current
- Coordinated benefits administration tasks, effectively communicating updates to employees while maintaining confidentiality standards.
- Promoted open communication channels between employees and management, addressing concerns proactively to maintain high morale levels within the organization.
- Managed employee relations issues in Wareahose have approximately 900 associates, fostering a harmonious and inclusive workplace culture.
- Maintained up-to-date knowledge of industry trends and best practices, continuously seeking opportunities to enhance HR processes for greater organizational effectiveness.
- Ensured timely completion of performance appraisals, facilitating constructive feedback for career development purposes.
- Collaborated closely with senior leadership on succession planning initiatives aimed at preparing the workforce for future challenges.
- Minimized exposure to potential legal liabilities through diligent monitoring of employment law developments and policy adjustments when needed.
- Reduced turnover rates by regularly evaluating employee feedback and implementing necessary changes for better work-life balance.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Answered and redirected incoming phone calls for office.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Coordinated employee training programs to improve productivity and performance.
- Developed and implemented onboarding and orientation programs for new employees.
- Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
- Developed and implemented strategies to enhance partner relations.
- Created a Leadership Development Program to help the Trainers improve their professional careers.
- Conduct Investigations.
- Engagement Activities.
HR Assistant
UNFI, United Natural Foods
10.2022 - 10.2023
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Supported coordination of benefits open enrollment activities and process.
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
- Coordinated and set up meeting materials, presentations, and audiovisual systems.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues following company policies and procedures.
- Set up orientations for approximately 28 new hires and initial training for new employees.
HR Assistant
Fresh Expressions Us
10.2021 - 10.2022
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Assisted with creating employee handbooks and manuals.
- Participated in job fairs to recruit new talent.
- Monitored and analyzed employee satisfaction survey results.
- Helped employees register for benefits programs using online portals.
- Conducted exit interviews with terminated employees.
- Created job descriptions on boards for vacant jobs.
- Set up orientations and initial training for new employees.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Union meeting experience.
- The payroll Report from the union reports approximately 300 associates.
- Coordinator and recruiter experience.
Administrative Assistant
Office Dr. Amaury Segarra
03.2011 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate a 1000 record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed strategies to streamline and improve office procedures.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
MBA - Finance
Inter American University of Puerto Rico San German
San German, PR05.2016
MBA - Human Resources Development
Inter American University of Puerto Rico San German
San German, PR05.2012
BBA - Human Resources Management
Inter American University of Puerto Rico San German
San German, PR05.2006
BBA - Business Administration And Management
Inter American University of Puerto Rico San German
San German, PR05.2006
Skills
- Benefits Administration
- Diversity and Inclusion
- Organizational Development
- Onboarding process
- HR analytics
- Employee Relations
- Exit Interviews
- Employee Retention
- Employee Recognition
- Career Development
- HR policies
- Microsoft Office and Docusign
- Team Player
- Training facilitation
- Conflict Management
- Mail handling
- Effective Planning
- New Hire Orientation
- Business Administration
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Decision-Making
- Team building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Conflict Resolution
- Goal Setting
- Human Resources Management Systems
- Strategic Planning
- Professional Development
Certification
- International Certification in Strategic Coaching, ACP Coaching Academy - 11/2023 to 05/2024
- Certified Coaching with Emotional Intelligence, ACP Coaching Academy - 06/2024 - 08/2024
Hobbies
I like to do a workout (CrossFit) every day. I like to read books, work in positive minds, do yoga, learning something new. Volunteer.
Additional Information
I am a person who likes to have personal and professional goals, that keep me growing and acquiring new knowledge. Like the new challenge and help other growing professional and personal areas. I like to be part of a team that is motivated to me continue growing and at the same time, I can be of part everything good happening. I like to work with Team building and create engagement to motivate employees to keep a good environment. I like to analyze and bring great and innovative ideas to have a great result and achieve goals.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
HR Associate Business Partner
UNFI, United Natural Foods
10.2023 - Current
HR Assistant
UNFI, United Natural Foods
10.2022 - 10.2023
HR Assistant
Fresh Expressions Us
10.2021 - 10.2022
Administrative Assistant
Office Dr. Amaury Segarra
03.2011 - 01.2020
MBA - Finance
Inter American University of Puerto Rico San German
MBA - Human Resources Development
Inter American University of Puerto Rico San German
BBA - Human Resources Management
Inter American University of Puerto Rico San German
BBA - Business Administration And Management
Inter American University of Puerto Rico San German
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