Eunice Rodriguez Garay
North Highlands,CA
Summary
General and operations manager with proven ability to guide operations and motivate team members by defining and communicating a clear vision and strategy to convey expectations. Holds team members accountable to drive results and remove barriers and obstacles. Seeking opportunities to achieve lean process and foster team member engagement. Demonstrates a flexible leadership style to foster team member engagement . Motivated Store Manager with more of 23 years of experience in the restaurant industry. Customer retention, visual merchandising,P&L and inventory management. Communicates objectives and visions clearly to department managers and drives performance by building customer loyalty. Able to train, mentor and develop promising staff into effective leaders.
Overview
13
13
years of professional experience
Work History
General Manager
Black Bear Diner Restaurant
2022.05 - 2024.01
Monitor compliance with health and fire regulations regarding preparation and serving building maintenance in lodging and dining facilities . Monitor food preparation methods, portions sizes, garnishing and presentation food to ensure that food is prepared and presented in acceptance manner.
Count the money and make bank deposits . Investigated and resolved complaints regarding food quality, service or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Scheduled and direct staff in a daily work assignments. Conducting daily pre-shift meetings to ensure organizations efficiency. Delegate task to the right employees, Efficiently resolved problems. As a 202 trainer, train new manager to take over new locations in the area, a 8 weeks training with many successful outcomes.
General Manager/202 Trainer
IHOP
2018.02 - 2020.02
Monitor compliance with health and fire regulations regarding preparation and serving building maintenance in lodging and dining facilities . Monitor food preparation methods, portions sizes, garnishing and presentation food to ensure that food is prepared and presented in acceptance manner.
Count the money and make bank deposits . Investigated and resolved complaints regarding food quality, service or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Scheduled and direct staff in a daily work assignments. Conducting daily pre-shift meetings to ensure organizations efficiency. Delegate task to the right employees, Efficiently resolved problems. As a 202 trainer, train new manager to take over new locations in the area, a 8 weeks training with many successful outcomes.
General Manager
IHOP
2011.01 - 2018.02
Monitor compliance with health and fire regulations regarding preparation and serving building maintenance in lodging and dining facilities . Monitor food preparation methods, portions sizes, garnishing and presentation food to ensure that food is prepared and presented in acceptance manner.
Count the money and make bank deposits . Investigated and resolved complaints regarding food quality, service or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Scheduled and direct staff in a daily work assignments. Conducting daily pre-shift meetings to ensure organizations efficiency. Delegate task to the right employees, Efficiently resolved problems. As a 202 trainer, train new manager to take over new locations in the area, a 8 weeks training with many successful outcomes.
Education
High School Diploma -
John C. Fremont Senior High School
Los Angeles, CA06.2000
Skills
Budgeting and cost control
policy and program development
Time management
Inventory control
Performance evaluation
Manage operations
Develop policies
Operations oversight
Cross-functional team management
Employee training and development
Strategic planning
Improve performance
Staff management
Timeline
General Manager
Black Bear Diner Restaurant
2022.05 - 2024.01
General Manager/202 Trainer
IHOP
2018.02 - 2020.02
General Manager
IHOP
2011.01 - 2018.02
High School Diploma -
John C. Fremont Senior High School
Similar Profiles
Emmanuel TorresEmmanuel Torres
Dishwasher at Black Bear Diner RestaurantDishwasher at Black Bear Diner Restaurant
Maliya NavarroMaliya Navarro
Host at Black Bear Diner RestaurantHost at Black Bear Diner Restaurant
Maria ArellanoMaria Arellano
Cashier/Hostess at Black Bear Diner RestaurantCashier/Hostess at Black Bear Diner Restaurant