Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Interests
Timeline
Hi, I’m

EUNJI BAK

Colorado Springs,CO
EUNJI BAK

Summary

Experienced with maintaining cleanliness and order in fast-paced dining settings. Utilizes teamwork and communication to enhance service efficiency and guest satisfaction. Knowledge of proper sanitation practices and table setting techniques ensures seamless dining experience for patrons.
Known for adaptability and reliability in high-paced environments, contributing to cohesive team dynamic. Brings strong organizational skills and customer-focused approach to ensure guest satisfaction.

Overview

7
years of professional experience

Work History

NH Bank

Intern
11.2018 - 01.2020

Job overview

  • Sorted and organized files, spreadsheets, and reports.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Collaborated on marketing campaign that significantly increased brand awareness.
  • Enhanced team productivity by assisting with organization of project documentation.

Glad Hotel

Bartender
09.2018 - 11.2018

Job overview

  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared garnishes by evenly slicing and pitting fruits.

Cakes Etc

Bakery Assistant
02.2018 - 05.2018

Job overview

  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Maintained tidy and organized work area to comply with cleanliness standards.

IL Covo Trattoria

Busser
12.2017 - 05.2018

Job overview

  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
  • Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
  • Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
  • Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
  • Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
  • Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
  • Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
  • Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
  • Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
  • Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
  • Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
  • Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
  • Assisted with bussing tables and cleaning up spills.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Umi Sushi

Prep Cook
07.2017 - 12.2017

Job overview

  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Trained and assisted new kitchen staff members.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
  • Conserved resources by utilizing proper portion control techniques during meal preparation.
  • Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
  • Sharpened knife skills, resulting in precise cuts and reduced preparation time.
  • Facilitated collaborative kitchen environment by supporting chefs with ad-hoc tasks during peak hours.
  • Fostered positive team atmosphere, aiding in training of new kitchen staff.
  • Reduced ingredient shortages, carefully managing inventory and signaling low stock items.
  • Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
  • Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
  • Contributed to menu development, incorporating seasonal ingredients for freshness and variety.
  • Accelerated dish preparation times, allowing for smoother kitchen operation.
  • Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
  • Minimized cross-contamination risks by diligently organizing food storage and prep areas.
  • Improved customer satisfaction with timely preparation of ingredients, speeding up overall service time.
  • Optimized food prep sequence, significantly reducing customer wait times.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Managed opening and closing shift kitchen tasks.

SB Company

Assistant Manager
11.2015 - 12.2016

Job overview

  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Wonjin Plastic Surgery Hospital

The Head of the Consultation Office for Plastic
02.2015 - 11.2015

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.

Dahwa Corporation

Intern
03.2014 - 12.2014

Job overview

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Participated in planning and execution of community outreach programs, strengthening community relations.
  • Facilitated smoother communication channels by organizing regular team meetings.
  • Collected, arranged, and input information into database system.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Enhanced team productivity by assisting with organization of project documentation.

YONGPYONG RESORT

Receptionist
12.2012 - 02.2013

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Kyungbuk College
Yeongju, SOUTH KOREA

Bachelor of Nursing Science from Nursing
02-2024

University Overview

  • [Scholarship Name] a scholarship for excellence in grades
  • [Number] 3.9/4.0
  • Study Abroad: [Location] London, [Subject] Global Green Project
  • Dissertation: [Name of Dissertation] Relationship between nursing students and caffeine intake, smartphone addiction, stress, and sleep quality
  • [Student Organization or Club Name] "Trip to the town", head of the volunteer club planning department
  • [Subject] & [Subject] BLS

Gangneung National University
Gangneung, SOUTH KOREA

Bachelor of Economics from Urban Planning Real Estate
02-2015

University Overview

  • Elected to the head of the girls' department for Student Organization in 2013


Skills

  • Effective time management
  • Personable interaction
  • Attention to detail
  • Collaborative team member
  • Effective problem resolution
  • Effective communicator
  • Cleanliness
  • Outstanding customer support
  • Adaptive and creative
  • Order taking
  • Excellent memory
  • Menu memorization
  • Professional demeanor
  • Service excellence
  • Teamwork and collaboration
  • Adaptable and flexible
  • Positive and professional
  • Reliable and dependable
  • Proficient in cleaning and sanitizing
  • Active listening
  • Multitasking
  • Available weekends
  • Excellent communication
  • Conflict resolution

Languages

English
Korean
Availability
See my work availability
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Interests

BARISTA

SERVER

PREP COOK

BAKERY

Timeline

Intern
NH Bank
11.2018 - 01.2020
Bartender
Glad Hotel
09.2018 - 11.2018
Bakery Assistant
Cakes Etc
02.2018 - 05.2018
Busser
IL Covo Trattoria
12.2017 - 05.2018
Prep Cook
Umi Sushi
07.2017 - 12.2017
Assistant Manager
SB Company
11.2015 - 12.2016
The Head of the Consultation Office for Plastic
Wonjin Plastic Surgery Hospital
02.2015 - 11.2015
Intern
Dahwa Corporation
03.2014 - 12.2014
Receptionist
YONGPYONG RESORT
12.2012 - 02.2013
Kyungbuk College
Bachelor of Nursing Science from Nursing
Gangneung National University
Bachelor of Economics from Urban Planning Real Estate

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