EUNJOO SEO
Arlington,Virginia
Summary
Skilled multitasker, good teamwork by support, problem-solving, and organizational skills. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.
Work History
Customer Service Associate
Starbucks, Barista
Arlington, VA
02.2023 - Current
- Handled high volume of customers every day with positive attitude and focus on make customer moment through customer connection.
- Provided a reasonable alternative to solve the problem and maintain high standards of customer service.
- Identify customer needs, provide services and products accordingly, and grow the business.
- Checked our customers' survey results every week for feedback and share our opinions with the teams on what to do for better service.
Teacher's Assistant
Private Academy
Incheon, South Korea
01.2019 - 07.2019
- Guidance students to focus on their study at Self-study time and helped with assignments and tests.
- Maintained classrooms clean and safety for students health and study efficiency.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Associate of Applied Science - Business Administration And Management
12.2022
- 3.3 GPA
- Relevant Coursework
- Accounting
- Marketing
- Communication
- Leadership and Human Relations
Skills
- Marketing Analytics
- Problem Resolution
- Customer Service and Assistance
- Market Trend Analysis
- Video Editing
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Customer Service Associate - Starbucks, Barista
02.2023 - Current
Teacher's Assistant - Private Academy
01.2019 - 07.2019
College of Southern Nevada - Associate of Applied Science, Business Administration And Management