Dedicated employee with strong customer service skills and multitasking abilities. Consistently meets high standards with attention to detail. A collaborative team member who fosters a supportive work environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Caregiver Freelancer
Friends, Eden, Love Hand, Washington
, VA
05.2022 - Current
Assisted clients with daily living activities and personal care, including cleaning and cooking.
Worked with multiple different companies over the years as shown.
Supported clients in recreational activities to enhance well-being.
Customer Service Representative
Coway USA
Annandale, Virginia
07.2017 - 03.2021
Assisted customers with product inquiries and service-related questions.
Resolved customer complaints through effective communication and problem-solving.
Processed billing statements using company-specific software and systems.
Factory Worker
Case Farms Chicken
Morganton, North Carolina
01.2016 - 02.2017
Cut and portioned meats to meet quality standards.
Streamlined workflow to achieve throughput of 12 units per minute.
Maintained cleanliness and sanitation in production areas consistently.
Senior Daycare Staff
Friends Healthcare team
Springfield, Virginia
05.2026 - Current
Supervised daily activities and play sessions for seniors in care.
Maintained a safe, clean, and nurturing environment for all 95+ clients.