Euphensia Kwimai
Dallas,TX
Summary
Dynamic and dependable professional with a clean driving record and extensive experience as an Uber Driver. Proven ability to optimize routes and enhance customer satisfaction through safe driving practices and attention to detail. Recognized for maintaining vehicle readiness and delivering exceptional service, ensuring timely and safe transportation for all passengers.
Also a retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions.
Overview
8
8
years of professional experience
Work History
Uber Driver
Uber
Dallas, TX
05.2022 - Current
- Delivered exceptional customer service while ensuring passenger safety and comfort during rides.
- Navigated efficiently through various routes, optimizing travel time and enhancing rider satisfaction.
- Maintained vehicle cleanliness and functionality, performing regular inspections to ensure operational readiness.
- Utilized Uber's driver app to manage ride requests, track earnings, and communicate with passengers effectively.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Delivery Driver
Amazon
Dallas, TX
02.2019 - 05.2022
- Navigated routes using GPS technology to ensure timely deliveries and optimal efficiency.
- Operated delivery vehicle efficiently, adhering to all safety protocols and traffic regulations.
- Maintained accurate records of deliveries and pickups to ensure accountability and traceability.
- Assisted in loading and unloading packages, ensuring careful handling of items during transit.
- Conducted routine vehicle inspections, reporting maintenance needs to enhance operational safety standards.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Operated vehicle safely in highly congested areas with no traffic violations.
Store Associate
Walmart
01.2018 - 02.2019
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized stock levels, ensuring timely replenishment of merchandise on sales floor.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Education
Bachelor of Arts - Economics
University of Buea
Buea, Cameroon 10.2018
Skills
- Attention to detail
- Safe driving practices
- Problem-solving
- Dependable and reliable
- Safety-focused
- GPS and route planning
- Defensive driving practices
- Valid Driver's license
- Clean driving record
- Commercial driving
- Local Area Knowledge
Timeline
Uber Driver
Uber
05.2022 - Current
Delivery Driver
Amazon
02.2019 - 05.2022
Store Associate
Walmart
01.2018 - 02.2019
Bachelor of Arts - Economics
University of Buea