Euphrasie Koubela
Indianapolis,IN
Summary
Dynamic Home Health Aide with a proven track record at DSA, enhancing patient comfort through personalized care plans and effective mobility support. Skilled in documentation and interpersonal communication, I successfully trained new aides, improving care delivery processes and client satisfaction. Committed to ensuring safety and quality in patient care.
Overview
1
1
Language
14
14
years of professional experience
Work History
Home Health Aide
DSA
05.2016 - 04.2024
- Provided personal care services to enhance patient comfort and daily living activities.
- Assisted clients with mobility and transportation needs, ensuring safety and security.
- Monitored vital signs and reported changes in patient conditions to healthcare professionals.
- Developed individualized care plans in collaboration with healthcare teams to meet patient needs.
- Trained new aides on best practices for patient care and safety protocols.
- Implemented improvements in care delivery processes, enhancing overall client satisfaction.
Hair Salon Receptionist
Jeany Hair Salon
05.2013 - 04.2018
- Managed front desk operations, ensuring seamless appointment scheduling and customer flow.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated daily salon activities, optimizing staff schedules and resource allocation.
- Assisted in maintaining a clean, organized reception area, enhancing overall client experience.
- Handled financial transactions accurately, including payments and sales of retail products.
Quality Control Inspector
H&M Warehouse
03.2010 - 01.2013
- Conducted thorough inspections of incoming and outgoing merchandise to ensure compliance with quality standards.
- Identified defects in products and communicated findings to management for prompt resolution.
- Collaborated with team members to streamline inspection processes, enhancing operational efficiency.
- Maintained accurate records of inspections and quality control metrics for reporting purposes.
- Led weekly meetings to review quality metrics and discuss process improvements with warehouse teams.
Education
High School Diploma -
Complexe Scolaire
Republic Of Congo Brazzaville Indianapolis State Board License - Cosmetology
Tricoci Beauty University
Indianapolis, IN05.2025
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- Dressing assistance
- Bathing assistance
- Light housekeeping
- First aid and safety
- Mobility support
- Client documentation
- Documentation
- Patient transportation
- Home safety assessments
- Care plan assessment
- Interpersonal communication
- Patient transport
- Medication organization
- Medical charting
- Progress documentation
- State Driver's license
- Case management
- Case management experience
- Toileting assistance
Languages
French & English
Native or Bilingual
Timeline
Home Health Aide
DSA
05.2016 - 04.2024
Hair Salon Receptionist
Jeany Hair Salon
05.2013 - 04.2018
Quality Control Inspector
H&M Warehouse
03.2010 - 01.2013
High School Diploma -
Complexe Scolaire
Indianapolis State Board License - Cosmetology
Tricoci Beauty University