Summary
Work History
Education
Skills
Timeline
Generic

Eureka Kabakci

Customer Service Specialist
Wilmington,NC

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 5 years of experience. Highly effective and comfortable working with people at all levels in organization.

Work History

Restaurant Owner/Manager

Ted's Restaurant
Jeffersonville, NY
11.2017 - 01.2022
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Introduced new methods, practices and systems to reduce turnaround time.


Supervisor Over Security

Samaritan Village
Ellenville, NY
01.2015 - 10.2017
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.

Supervisor Over Janitorial

The Nyack Library
Nyack, NY
02.2014 - 12.2014
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.

Residential House Manager

Gordon Estates
Pomona, NY
02.2014 - 11.2014
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Coordinated holiday parties, cocktail parties and small gatherings for household.
  • Communicated with delegating nurse to coordinate and complete medical services.
  • Assisted residents with daily hygiene and living tasks.
  • Managed day-to-day operation of home to comply with regulations and agency standards.

Retail Sales Associate

Marshalls
Tampa, FL
01.2012 - 10.2014
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked with loss prevention in monitoring shopper behavior.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Private Secretary

New Beginnings
Monsey, NY
01.2009 - 12.2012
  • Managed [Number] calendars to strategically coordinate meetings, appointments and events.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Psychology

Marymount Manhattan College
New York, NY

High School Diploma -

Spring Valley High School
Spring Valley, NY
06.1994 - 07.1994

Skills

Verbal and written communication

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Timeline

Restaurant Owner/Manager

Ted's Restaurant
11.2017 - 01.2022

Supervisor Over Security

Samaritan Village
01.2015 - 10.2017

Supervisor Over Janitorial

The Nyack Library
02.2014 - 12.2014

Residential House Manager

Gordon Estates
02.2014 - 11.2014

Retail Sales Associate

Marshalls
01.2012 - 10.2014

Private Secretary

New Beginnings
01.2009 - 12.2012

High School Diploma -

Spring Valley High School
06.1994 - 07.1994

Psychology

Marymount Manhattan College

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Eureka KabakciCustomer Service Specialist