EUREKA MASIH
French Camp,CA
Summary
An experienced Assistant Business Development Manager with 4 years of experience driving sales growth and customer acquisition. Skilled in strategic planning, customer relationship management, and market analysis. Successfully increased sales by 30% and customer base by 25% through effective account management and targeted marketing campaigns. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. An independent decision maker who has considerable experience of working in a busy logistics, transport environment, who thinks positively and strives to achieve excellence with my communication skills.
Overview
8
8
years of professional experience
Work History
Connectivity Sales Expert (Assistant Manager)
T-Mobile
01.2023 - Current
- Build curiosity of T-Mobile services and add help connect customers to available services.
- Develop strategies and sales plans to convert leads to sales, Achieve sales, operations and customer experience goals
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Spend more than 91% the time in the field, marketing T-Mobile service.
- Generated new leads through networking and attending industry events.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Mentored junior team members, sharing best practices to enhance their selling techniques and overall performance.
Operations Supervisor
Amazon
10.2021 - 12.2022
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Motivated and trained employees to maximize team productivity.
- Compiled training materials for new employees and tracked skill development.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Assistant Store Manager
Togo's Sandwiches
10.2020 - 10.2022
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Interviewed candidates for open positions and selecting top talent to join the team.
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Assistant Business Development Manager
Golden foods
03.2016 - 09.2019
- Increased client base by identifying and targeting new business opportunities.
- Conducted thorough market research, staying informed on industry trends and competitor activities.
- Expanded business network through participation in relevant events and conferences.
- Evaluated potential risks associated with new ventures, mitigating possible negative outcomes through careful analysis and planning.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Education
Master of Science - International Business Management
Niels Brock Business College
Copenhagen Denmark05.2019
Associate of Science - Commerce Management
Zealand Institute of Business And Technology
Naestved Denmark08.2017
Bachelor of Science - Sales And Marketing Education
Zealand Institute of Business And Technology
Naestved Denmark03.2015
Skills
- Relationship Building
- Effective Communication
- Self-Motivation
- CRM Management
- Strategic Prospecting
- Customer Retention
- Adaptability and Flexibility
- Problem Solving
- Sales Development
- Lead Prospecting
- Staff Training
- Customer Relationship Building
Timeline
Connectivity Sales Expert (Assistant Manager)
T-Mobile
01.2023 - Current
Operations Supervisor
Amazon
10.2021 - 12.2022
Assistant Store Manager
Togo's Sandwiches
10.2020 - 10.2022
Assistant Business Development Manager
Golden foods
03.2016 - 09.2019
Master of Science - International Business Management
Niels Brock Business College
Associate of Science - Commerce Management
Zealand Institute of Business And Technology
Bachelor of Science - Sales And Marketing Education
Zealand Institute of Business And Technology
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