Summary
Overview
Work History
Education
Skills
Timeline
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Eureka Taylor

Houston,TX

Summary

Skilled in answering guest inquiries, coordinating facility services, and exceeding guest expectations. Possesses exceptional organizational skills, excellent communication abilities, and a passion for delivering outstanding customer experiences.

Overview

6
6
years of professional experience

Work History

Manager

Whataburger
10.2023 - Current
  • Developed and maintained courteous and effective working relationships.
  • Managed team of 15 employees a day, overseeing hiring, training, and professional growth of employees.
  • Responded to customer requests for products, services and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Completed inventory counts and ordered merchandise.

Front Desk

Extended Stay America
05.2019 - 09.2022
  • Checked-in and Checked-out guests while maintaining confidentiality of their information
  • Handled reservation inquiries, cancellation, and amendments.
  • Managed and oversaw all overnight duties at the at the front desk.

Cashier

DD's Discount
11.2021 - 09.2022
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High School Diploma - undefined

Woodlawn Leadership Academy
Shreveport, La
01.2018

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Teamwork and collaboration

Timeline

Manager

Whataburger
10.2023 - Current

Cashier

DD's Discount
11.2021 - 09.2022

Front Desk

Extended Stay America
05.2019 - 09.2022

High School Diploma - undefined

Woodlawn Leadership Academy

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Eureka Taylor