Eurekquin Rogers
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Concentrix
Customer Service Represenative
09.2021 - 08.2023
- Provide inbound customer support
- Help customers resolve technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
- Skilled at working independently and collaboratively in a team environment.
Warehouse Associate
Lowes Distribution Center
01.2017 - 03.2018
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Education
Bachelor of Arts - Pre Psychology
University of Houston
Victoria, TX04.2024
Associate of Arts -
Northwest Community College
Senatobia, MS12.2019
Valdosta High School
Valdosta, GA05.2018
Skills
- Calm Under Pressure
- Organization
- Remote Office Availability
- Research
- Active Listening
- Teamwork and Collaboration
- Troubleshooting
Timeline
Concentrix
Customer Service Represenative
09.2021 - 08.2023
Warehouse Associate
Lowes Distribution Center
01.2017 - 03.2018
Bachelor of Arts - Pre Psychology
University of Houston
Associate of Arts -
Northwest Community College
Valdosta High School
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